Chief of Staff at Firework

About Firework

Join Firework – Where Innovation Meets Impact

Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.

We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.

Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.

If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.

Drive Strategic Growth Initiatives

• Partner directly with the Chief Business Officer to identify, prioritize, and execute the company’s most important growth initiatives

• Own strategic projects from initial hypothesis and analysis through execution, measurement, and iteration

• Evaluate new markets, customer segments, products, partnerships, and business models that could accelerate company growth

• Conduct market, competitive, customer, and financial analysis to identify new opportunities

• Build business cases and translate insights into clear recommendations and action plans

• Help launch and operationalize new initiatives, stepping in wherever needed to get them from 0 → 1

Operate Across the Business

• Work cross-functionally with Sales, Customer Success, Marketing, Product, Finance, Operations, and other teams to move critical initiatives forward

• Serve as a connective layer between the CBO and teams across the organization, ensuring priorities translate into execution

• Identify organizational or operational bottlenecks and develop practical solutions

• Establish operating mechanisms, dashboards, metrics, and processes that create greater accountability and visibility

• Lead projects where ownership may initially be unclear and build the structure required to make them successful

• Step into emerging business needs and special situations where additional leadership and problem-solving are needed

Turn Data Into Decisions

• Analyze business performance, pipeline, customer behavior, market trends, and other data to identify opportunities and risks

• Develop models, analyses, and dashboards that help leadership make faster, better-informed decisions

• Bring structured thinking to ambiguous problems and distill complex information into simple recommendations

• Track the impact of strategic initiatives and proactively adjust plans based on results

• Leverage AI, automation, and emerging technology to accelerate research, analysis, execution, and internal productivity