Product Content Analyst

As a Product Content Analyst, you will work closely with the Product team to expand AlphaSense’s reference data offerings and support the evolving needs of our clients.

In this role, you will collaborate with product managers, software engineers, and external content vendors to deliver and maintain high-quality entity reference data. You will be responsible for ensuring the accuracy, completeness, and timeliness of our entity data, with a focus on integrating and linking records from multiple external vendors. Your work will involve reviewing and resolving entities in quarantine based on automated reports, running daily sanity checks (e.g., identifying public company mergers or duplicate entities), and addressing client-reported issues using internal admin tools.

The ideal candidate will have strong written and verbal communication skills, prior entity/reference data and support experience, solid analytical and troubleshooting abilities, and the ability to conduct effective web research.

Roles and Responsibilities:

• Manage and maintain AlphaSense’s entity master and reference datasets.
• Integrate and link external vendor data with internal entity records to ensure consistency and usability.
• Review and resolve entities in quarantine based on automated reports and predefined logic.
• Run daily sanity checks, including identifying invalid data, flagging entity duplications, and validating structural changes.
• Fix client-reported issues using internal admin tools by merging, correcting, or updating entity records as needed.
• Maintain a clean and structured entity database through routine quality control and proactive issue resolution.
• Assist with data validation tasks that do not require SQL expertise, using tools and workflows developed in collaboration with product and engineering teams.
• Collaborate with vendors and internal stakeholders during onboarding and QA of new content sources.
• Document operational workflows, data mappings, and escalation procedures to support scale and consistency.

Candidate Requirements:

• Outstanding oral and written communication skills.
• Strong attention to detail and experience with data entry/admin tools.
• Ability to follow structured workflows for entity validation and resolution.
• 0-4 years of data entry and/or data maintenance experience.
• A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job.
• Knowledge of Google Suite and basic technical knowledge.
• Superior Excel skills.
• Ability to distill and explain complex issues in simple terms.
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt.
• Must be able to work a late shift to support the U.S. team.
• Bachelor’s Degree.
• Experience with financial information/data and analyst workflows.

Optional/Strong Plus Qualifications:

• Experience managing content aggregation processes.
• Familiarity with corporate entity structures and business classifications is a plus.
• Basic SQL knowledge is a plus.