Director, FSQA – Supplier

We are seeking a dynamic, collaborative, and passionate leader to join our team as a Director, FSQA – Supplier. This new role is critical as Chomps’ growth has accelerated, combined with increasing scale and complexity of our supply chain. You will be responsible for leading supplier compliance functions as well as downstream data feedback mechanisms for sensory analysis and customer experience.

The ideal candidate brings extensive experience in supplier risk assessments, incident management, and working through complex data systems to identify trends that require action.

Responsibilities:

• Lead team efforts to onboard potential new suppliers and monitor existing suppliers for compliance with Chomps standards.
• Develop win-win relationships with supplier partners to help foster partnerships with a continuous improvement mindset.
• Ensure timely resolution on product safety or quality issues with a focus on root cause analysis and preventive measures.
• Ensure supplier compliance with critical product claims such as grass-fed & finished, non-GMO, organic, paleo, and gluten-free.
• Develop supplier scorecard to track and report supplier performance.
• Lead data analysis of downstream product quality feedback mechanisms and help prioritize improvement activities.
• Collaborate with the digital transformation team to build dashboards for viewing trends in data feedback that enable business decision-making.
• Support development of policies, procedures, RACI’s, and systems in support of continuous improvement efforts.
• Lead team efforts to maintain and enhance Chomps’ centralized repository for supplier documentation and resolve gaps with non-conforming suppliers.
• Ensure sensory program strategy is executed through internal and co-manufacturer channels.
• Collaborate with cross-functional departments to ensure FSQA standards are met and support continuous improvements.
• Lead, mentor, and develop FSQA team members to support continuous growth and alignment with organizational objectives.
• Travel, as needed, to current and prospective suppliers, 3P co-manufacturing, repack, and 3PL facilities.

Who You Are:

• A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related field, with a minimum of 10 years of FSQA experience.
• Experience with USDA-FSIS (raw beef and/or chicken preferred) and FDA processing requirements.
• HACCP and/or PCQI trained.
• Demonstrated history of process and procedure development in support of supplier compliance.
• Multi-site, corporate, or enterprise-level FSQA experience required.
• Strong knowledge base in FSIS, FDA, HACCP, GFSI, traceability, recall, allergens, environmental monitoring, and labeling requirements.
• Expertise in root cause analysis and corrective and preventive action (CAPA) planning.
• Minimum of 5 years of experience leading, developing, and managing salaried direct reports.
• Proficiency in Microsoft Office, with an emphasis on Excel and PowerPoint.
• Experience using TraceGains or other SaaS.
• Ability to travel occasionally to various suppliers and 3P manufacturing locations.
• Strong analytical, problem-solving, and continuous improvement capabilities, with demonstrated success driving results through influential leadership and lean manufacturing tools.
• Excellent written and verbal communication skills, with strong relationship management capabilities.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Exceptional organizational skills and strong attention to detail.
• Ability to own projects, react quickly to immediate issues as they arise, and scale for growth.