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MaintainX
Engineering & Architecture 10h ago

Site Reliability Engineer

MaintainX
San FranciscoSan Francisco
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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TypeScript/Node.jsInfrastructure-as-CodeSRECloud-Native Platforms

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What You'll Do:

  • Assess service maturity and provide insights to development teams

  • Partner with development teams to implement observability best practices

  • Enable development teams to become autonomous with their service deployment, support, and infrastructure

  • Mentor developers on reliability practices, focusing on making them self-sufficient

  • Act as the bridge, ear, and eyes of the Platform Division teams to drive tooling and practice adoption across development teams

About You:

  • Deep understanding of observability practices in a distributed system environment and how it influences system design and team behavior

  • Practical experience with SRE concepts (SLOs, error budgets, incident management)

  • 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems

  • Proficient in cloud-native platforms and infrastructure-as-code concepts and tools

  • Working knowledge of at least one programming language (TypeScript/Node.js is a plus)

  • Excellent communication and collaboration abilities across technical and non-technical teams

  • Ability to translate complex reliability concepts into actionable guidance

  • You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you

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MaintainX is a premier, enterprise-grade maintenance and work execution powerhouse engineered to orchestrate massive-scale frontline operations and intelligent, frictionless asset-management workflows. Operating as a mobile-first "digital-nervous-system" for industrial teams, the company eliminates the operational friction of traditional, legacy paper-based models—which frequently suffer from fragmented maintenance records, opaque equipment-health logic, and disconnected technician-communication pipelines—by seamlessly deploying advanced generative-AI telemetry, rigorous preventive-maintenance architectures, and cohesive cross-site integration frameworks. Moving beyond rigid legacy software paradigms, MaintainX empowers global enterprises—including leaders like Duracell, AB InBev, and McDonald’s—to dynamically synchronize their work-order management, inventory tracking, and regulatory-compliance pipelines with elite, scalable, and audit-ready execution. Under the hood, their sophisticated proprietary operational infrastructure—bolstered by AI-powered procedure generation, anomaly detection, and real-time voice-to-text transcriptions—natively manages complex global multi-site data ingestion, instantaneous automated diagnostic-routing, and compliance-hardened audit-trail workflows, providing the necessary operational foundation for the modern, AI-transformed industrial economy. What sets MaintainX apart is its uncompromising dedication to frictionless "frontline-orchestration"; by bridging the gap between highly technical, performance-intensive maintenance demands and accessible, high-velocity mobile-centric interfaces, the firm empowers modern engineering and facilities organizations to radically accelerate their uptime velocity, eliminate systemic administrative-bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, AI-transformed global-manufacturing landscape.

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