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Twilio
Admin & Support 9h ago

Senior Executive Business Partner

Twilio
United StatesUnited States
Full-time
$106,320 - $156,300
Senior-Level

Job Description

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Join the team as Twilio’s next Senior Executive Business Partner.

About the job

This position is needed to provide proactive calendar support, juggling multiple deliverables with competing deadlines and take effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. You will serve as a point person for both your executives' direct reports and the administrative business partners in your organization.

Responsibilities

In this role, you’ll:

  • Handle end-to-end meeting coordination and facilitation, plan team-building activities, leadership summits, and offsites.
  • Partner with your execs to understand their priorities, stack rank meeting requests and redirect as needed, work independently and make decisions on behalf of your executive.
  • Act as a point person for your executives’ direct reports and team, build strong cross-functional relationships, and maintain team morale.
  • Recognize where processes can be improved and make adjustments, own long-term projects, and have a deep understanding of the overall business.
  • Act as a mentor for other administrative business partners, ensure department-wide alignment among the ABP team, and partner with HR for headcount planning, organizational restructuring, etc.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • 7+ years’ experience supporting executives in a fast-paced environment within the High Tech industry with the ability to make good decisions in a fast-paced environment with changing priorities.
  • Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
  • Demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track in parallel.
  • Experience with contract management, procurement processes, and proficiency with common administrative tools (i.e., Zoom, G-Suite, etc.).

Desired:

  • Internal communications experience - drafting emails/program updates, inbox management.
  • Project management experience, especially around building new processes.
  • Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings.

Location: This role will be remote and based in the West Coast, USA.

Travel: You may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer: Competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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Twilio is the world’s leading Cloud Communications Platform (CPaaS) that enables developers to build, scale, and operate real-time customer engagement within their software applications. Instead of dealing with complex telecom hardware, companies use Twilio’s powerful APIs to add communication capabilities—like SMS messaging, voice calls, video, and email—directly into their code. From verifying user identities via 2FA codes to powering customer support chat centers and marketing emails (via SendGrid), Twilio bridges the gap between the internet and the global telecommunications network.

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