Senior Director of Solutions Architecture for the Americas

About Cohere

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products designed to solve real-world business problems. We train and deploy frontier models for enterprises building AI systems, believing our work is instrumental to the widespread adoption of AI.

We obsess over what we build, with each team member responsible for increasing the capabilities of our models and their value for customers. Cohere is a global technology company headquartered in Toronto, with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul.

Role Overview

As the Senior Director of Solutions Architecture for the Americas, you will lead the US and Canada commercial Solutions Architecture function. You will:

• Lead and Scale the Organization: Build, coach, and develop a high-performing Solutions Architecture team across the US and Canada, growing senior technical talent.
• Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits.
• Own the US Market: Lead Cohere’s positioning, proofing, and selling into US enterprises, our largest commercial opportunity.
• Extend Our Reach: Grow the share of the region’s pipeline the team technically leads, ensuring early engagement on critical opportunities.
• Own the Number with Sales: Partner with regional Sales leadership as a co-owner of the region’s number, not just a support function.
• Set Direction for the Function: Define the vision, strategy, and operating model for Americas Solutions Architecture, holding leaders accountable for delivery.
• Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases, and technical delivery frameworks to improve consistency and win rates.
• Architect Enterprise AI Solutions: Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC, and on-premises environments.
• Shape Product Direction: Partner closely with Product and Engineering to translate customer feedback and market needs into platform improvements and roadmap priorities.
• Attract Talent to Cohere: Bring senior technical field talent and continue attracting it, building the bench as part of the job.

Key Responsibilities

• Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management, and career development.
• Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, healthcare, energy, technology, and other key verticals.
• Own the region’s technical coverage model, ensuring the team is engaged early and consistently on critical opportunities.
• Lead executive workshops, discovery sessions, solution presentations, and technical deep dives with C-suite and senior customer stakeholders.
• Develop business cases, solution architectures, implementation roadmaps, and technical proposals aligning customer objectives with Cohere’s platform.
• Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, and operational readiness.
• Create repeatable solution assets, industry playbooks, and best practices to enable consistent high-quality customer engagements.
• Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to align customer needs with platform evolution.
• Serve as the voice of the field by capturing customer feedback and competitive insights to influence product strategy.
• Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage, and team performance.

Requirements

• Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture, including 7+ years leading customer-facing technical teams, with a record of developing people into senior and leadership roles.
• People Leadership: Proven record of hiring, coaching, and developing high-performing Solutions Architecture or Solutions Engineering teams, and building or transforming organizations.
• Executive Presence: Command a room, be credible with CEOs and business leaders, and equally credible with CIOs, CAIOs, or CISOs.
• Hands-On Technical Credibility: Be technical enough to be believed by a strong engineering bench, work with models and agents, and pressure-test architecture.
• Commercial Acumen: Partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders.
• Consulting Mindset: Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready recommendations.
• Technical Expertise: Strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security, and governance.
• Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.
• Cross-Functional Influence: Record of contributing to decisions beyond your own function and working effectively with Product and Engineering leadership.

Preferred Qualifications

• Experience building or turning around a regional technical field organization.
• Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
• Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
• Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
• A network of senior technical field talent you can attract to Cohere.
• Experience operating in high-growth environments where speed, ownership, and cross-functional collaboration are critical.