Head of Non-Tech Talent

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products designed to solve real-world business problems. We’re training and deploying frontier models for enterprises building AI systems. We believe our work is instrumental to the widespread adoption of AI and are looking for passionate individuals to contribute.

We obsess over what we build. Each team member is responsible for increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul.

The Opportunity

We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This pivotal position involves building out capabilities across General and Administrative (G&A), Go to Market (GTM), Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond tech while building and coaching a high-performing global talent team. This is an opportunity to join an ambitious, high-performing, scale-up company.

Key Responsibilities

• Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives, partnering with TA leads across the organization.

• Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans.

• Design and implement scalable hiring processes for non-technical roles while maintaining high-quality standards.

• Serve as the primary talent advisor to Talent Leads and partner closely with Executive stakeholders within non-technical business units.

• Elevate Cohere's employer brand for non-technical talent through targeted campaigns and storytelling.

• Establish comprehensive metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI for all non-tech initiatives.

• Build and maintain diverse talent pools for critical non-technical Director+ level roles using data insights and partnering with the standalone Sourcing function.

• Partner with People Operations and business leaders to ensure seamless onboarding and integration.

• Oversee the non-tech recruitment budget and optimize resource allocation across priorities using data-driven forecasting.

Required Qualifications

• 12+ years in talent acquisition and leading non-technical hiring teams.

• Proven success scaling recruitment functions 10x+ during hyper-growth phases (from 800+ employees).

• Demonstrated ability to anticipate talent needs 6-12 months ahead of business growth curves.

• Deep expertise in talent analytics, metrics development, and data-informed decision making.

• Exceptional coaching and mentoring skills with a track record of building high-performing teams.

• Deep experience hiring for HR, Admin, Support, Finance, Legal, and other business roles within a tech setting.

• Experience designing and implementing scalable, data-driven hiring processes.

• Strong track record of developing high-performing and high-volume team members and creating meaningful career progression paths.

Preferred Qualifications

• Experience in tech companies or fast-paced environments with scale experience.

• Knowledge of the AI industry and its talent landscape.

• Experience with international hiring and remote teams.

• Background in employer branding and talent marketing.

• Experience with predictive analytics and talent forecasting tools.

Why Join Us

• Build the talent foundation for Cohere's next phase of growth to 2,000+ employees.

• Lead a critical function during our transformation; your strategies will shape our ability to scale.

• Work at the intersection of AI and business operations with a data-first mindset.

• Collaborative, mission-driven environment with world-class talent.

• Opportunity to develop your own leadership capabilities while building a world-class team.

• Your insights will directly influence executive decisions and business strategy.