Sales Engineer, EMEA

About the Role

We're seeking a Sales Engineer, EMEA to lead Socket's growth in Europe. This is a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes.

What You’ll Do

Pre-Sales & Demos:

• Lead technical discussions and product demonstrations tailored to prospect needs
• Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively
• Address technical objections, troubleshoot issues, and build customer confidence
• Translate Socket's capabilities into business value for security and engineering teams

Post-Sales & Growth:

• Own the success and growth of assigned European enterprise accounts
• Create and execute success plans aligned to customer goals with clear KPIs
• Drive feature adoption and expansion opportunities across the customer base
• Conduct quarterly business reviews and renewal discussions
• Escalate customer feedback to product and engineering teams

Cross-Functional Partnership:

• Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs
• Contribute to scalable processes and playbooks for European enterprise accounts
• Provide strategic feedback on market needs and feature requests
• Support the creation of technical documentation and integration guides

What You'll Bring

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers
• 2+ years of experience in customer success, account management, or post-sale technical roles
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: prior software engineering, data science, or equivalent role
• Deep familiarity with package managers (npm or PyPI) and programming ecosystems (JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Benefits:

Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:

• Market competitive salary bands
• Meaningful equity program
• Comprehensive health benefits for you and your family (99% coverage)
• Flexible time-off, holidays, and winter shutdown to rest & recharge
• Paid parental leave
• Remote-first, with quarterly team off-sites

At Socket, we

1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
2. Move with urgency and focus: We prioritize swift, decisive action.
3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.