Sales Development Representative (SDR)
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Job Description
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We are hiring a Sales Development Representative (SDR) to generate new outbound opportunities across construction and software-enabled commercial services. This role sits at the very top of the funnel and is responsible for initiating conversations, qualifying early interest, and building a predictable outbound pipeline.
You will be the first point of contact for many prospects. Success in this role requires strong outbound discipline, comfort with cold calling, and the ability to quickly identify which opportunities should advance to the sales team.
This is a hands-on, high-activity role designed for someone who wants to grow in sales while helping build a scalable outbound motion.
What You’ll Be Responsible For
Execute high-volume outbound outreach, including 150+ cold calls per day, plus email, SMS, and LinkedIn messaging
Introduce construction and software-enabled service solutions to commercial prospects across franchise, retail, QSR, and enterprise environments
Identify and engage general contractors, property owners, franchise operators, and commercial decision-makers
Run top-of-funnel conversations to generate interest and qualify basic fit before routing opportunities to the sales team
Build and maintain outbound prospect lists aligned with the ideal customer profile
Research companies, markets, and decision-makers to uncover new opportunities
Log activity, notes, and lead status accurately in the CRM
Follow up consistently with warm prospects to convert interest into booked meetings
Track daily and weekly activity metrics and contribute feedback to outreach scripts and strategy
Partner closely with sales to ensure clean handoffs and aligned pipeline priorities
What We’re Looking For
1 to 2 years of experience in outbound sales, prospecting, or SDR roles
Prior exposure to B2B, construction, commercial services, or SaaS environments is a plus
Strong comfort with cold calling and multi-channel outreach at high volume
Excellent English communication skills, written and verbal (C1 or C2 required)
Ability to research accounts, identify decision-makers, and understand commercial buying contexts
Highly organized with strong follow-through on outreach and follow-ups
Self-motivated, coachable, and comfortable operating in a fast-paced growth environment
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LatamCent
View Company ProfileLatamCent is a specialized nearshore Business Process Outsourcing (BPO) and staff augmentation company that bridges the talent gap between North American businesses and highly skilled, bilingual professionals across Latin America. Operating primarily in the remote work sector, the company focuses on building dedicated, full-time teams for US-based companies looking to scale efficiently without the high overhead costs of domestic hiring. Under the hood, LatamCent handles the entire end-to-end process—from rigorous recruitment and technical vetting to payroll and employer-of-record (EOR) compliance—ensuring that clients get top-tier talent in roles such as customer success, IT support, sales development (SDRs), and back-office administration. What sets LatamCent apart from traditional offshore BPOs is the strategic "nearshore" advantage: their talent pool operates in the exact same time zones as the US and possesses deep cultural affinity alongside native-level English proficiency. This allows for seamless, real-time collaboration and a frictionless customer experience, making them an ideal growth partner for SaaS startups, e-commerce brands, and mid-market enterprises aiming to optimize their margins while maintaining premium service quality.
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