Romanian Speaking Transportation Customer Experts

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into roles that redefine excellence within the transportation and logistics sectors.

The Role

We are currently seeking dedicated individuals to join our team for a Romanian Speaking Transportation Customer Experts position in Greece. This is a unique opportunity to advance your career by providing world-class support for a major player in the global transportation industry, all while enjoying the Mediterranean lifestyle through our premium remote-based staffing solutions.

Key Responsibilities

• Deliver exceptional customer service via phone, email, and chat for a leading transportation service provider.
• Assist passengers and logistics clients with real-time transportation inquiries, booking adjustments, and route planning.
• Resolve complex issues regarding transport schedules, cancellations, and service delays with professionalism and empathy.
• Maintain detailed records of customer interactions within the transportation management system to ensure service quality.
• Collaborate with international teams to optimize communication flows across the transportation network.
• Continuously update your knowledge on transport industry trends and company policies to provide accurate, value-added support.
• Uphold the highest standards of service excellence, contributing to one of the most sought-after Romanian-speaking jobs currently available.

Requirements

Candidates must be fluent in Romanian and English, with strong communication skills and a customer-centric mindset. Experience in customer service, logistics, or transportation is highly preferred.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus to reward your dedication.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Fully Paid Training programs to ensure your success in the transportation sector.
• Comprehensive Health Insurance and social security coverage.
• An opportunity to secure one of the premier jobs in Greece within a supportive corporate environment.

Life in Greece

Embrace the vibrant culture and world-famous sunshine that Greece has to offer. By choosing this position, you are not just accepting a job; you are choosing a lifestyle characterized by stunning landscapes, rich history, and warm hospitality. Whether it is the Mediterranean weather or the energetic atmosphere of the cities, you will find Greece to be the perfect place for both professional and personal growth.

Our comprehensive relocation package ensures a seamless transition to your new home in Greece. From the moment you arrive, you will experience exceptional local gastronomy, a high quality of life, and the opportunity to connect with a diverse expatriate community.