Project Manager - Victim Services Suite (VSS) at Sylogist

Position Overview: Join Sylogist’s growing Victim Services Suite (VSS) team as a full-time Project Manager specializing in Microsoft Dynamics 365 (D365) CRM product delivery and website development. Sylogist seeks a candidate with 5+ years of experience in managing complex projects, strong analytical skills, and proficiency in Microsoft Excel, Word, and PowerPoint.

The role requires a U.S.-based professional who can pass an FBI background check and has experience in highly secure, regulated environments, such as the Department of Corrections, Victim Services, or government agencies. Passion for innovation, embracing challenges, and improving systems based on real user feedback is essential.

Responsibilities Include:

• Lead and manage projects focused on Microsoft D365 implementations and website development, ensuring deliverables meet business objectives and compliance requirements.
• Develop project plans, timelines, and budgets, analyzing data and generating reports to drive informed decision-making.
• Coordinate cross-functional teams, including architects, consultants, designers, business analysts, and stakeholders, to ensure successful project execution.
• Monitor project performance, risks, and dependencies, proactively identifying and resolving issues while ensuring compliance with federal security and data protection regulations (CJIS, HIPAA).
• Utilize Microsoft Excel and project management tools to track key project and financial metrics.
• Communicate project status, risks, and milestones to executive leadership, government agencies, and stakeholders.
• Develop and maintain project documentation, including status reports, risk assessments, and process workflows.
• Facilitate stakeholder meetings, requirements-gathering sessions, and training initiatives to support user adoption and successful software implementation.

What We Look for in You:

Must-Haves:

• Minimum 5 years of experience in project management, focusing on Microsoft D365 CRM product delivery and website development.
• Must be a U.S. citizen or authorized to work in the U.S. and able to pass an FBI background check.
• Strong understanding of Microsoft D365 CRM and ERP modules and website project lifecycles.
• Excellent analytical skills and proficiency in Microsoft Excel, including pivot tables, data analysis, and reporting.
• Experience managing enterprise IT projects, including software implementations, system integrations, and data migrations.
• Proven ability to manage budgets, resources, and timelines while delivering high-quality results.
• Familiarity with Agile and Waterfall methodologies.
• Strong understanding of risk management, compliance, and security best practices.
• Exceptional communication, leadership, and problem-solving skills.

Nice-to-Haves:

• Experience with the Department of Corrections, Victim Services, law enforcement, or government agencies.
• Project management certification (PMP, PMI-ACP, or similar).
• Knowledge of government compliance frameworks (CJIS, HIPAA, FedRAMP, NIST 800-53).
• Experience with Wrike, Power BI, Microsoft Power Platform, and SharePoint.
• Familiarity with website CMS platforms, UX/UI best practices, and website security requirements.