Product Manager - Transport at Civica

Civica Transport delivers fleet and transport management solutions that enable customers to operate safer, more compliant, and more efficient vehicle fleets and delivery solutions. Through a combination of cloud technology and continuous product innovation, we support fleet operators and delivery operations in improving operational performance while reducing risk, cost, and complexity.

As a Product Manager, you are responsible for defining the strategic vision for your team, driven by Civica’s overall vision, and creating product roadmaps that align with Civica’s strategic goals. You will:

• Lead other product managers and collaborate with product design, user research, engineering, and commercial teams.
• Oversee the lifecycle management of your product, ensuring alignment with the company’s mission and vision of becoming a global GovTech champion.
• Deliver critical products and services to citizens around the world.

Key Responsibilities

You will:

• Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap.
• Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launch.
• Conduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisions.
• Take a hands-on approach to defining and prioritizing product requirements to guide the engineering process.
• Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases.
• Plan and execute successful product launches, collaborating closely with the Product Marketing team, including developing launch plans, positioning, and messaging.
• Analyze data and metrics to measure product performance, identify areas for improvement, and make informed, data-driven product decisions.
• Champion a strong culture of knowledge sharing and product decision and design documentation.

Requirements

• 5+ years of relevant product management experience, working in a modern software or product-led organization.
• Strong analytical skills to identify market opportunities and solve complex product-related issues.
• Ability to navigate and address the complexities of product lifecycle management.
• Excellent verbal and written communication skills to effectively collaborate with stakeholders, including executives, customers, and team members.
• Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value.
• Strong analytical skills to collect, analyze, and interpret data to inform product decisions.
• Capable of prioritizing features, requirements, and tasks based on customer needs, business goals, and technical feasibility.
• Driving force behind building and executing a product roadmap and strategy that aligns with customer needs and company goals.
• Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success.
• Flexible to adapt to changing market conditions, customer needs, and business priorities.
• Strong problem-solving skills to overcome technical, business, and customer challenges.
• Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams.
• Ability to craft compelling stories to communicate product vision, value, and benefits to various stakeholders at different levels.
• Experience leading geographically distributed teams.
• Experience with market research, competitive analysis, and market trend analysis.
• Familiarity with UX design principles and human-centred design methodologies.
• Experience with cloud-based technologies, such as SaaS, PaaS, or IaaS.