Product Intern (Payments & Fees) at Sezzle

About the Role: Sezzle is seeking a Product Intern to join their Payments & Fees team. This role offers an exciting opportunity to thrive in a dynamic, fast-paced environment with prospects for career advancement.

This role sits at the intersection of technology, data, and business, working closely with payment processors, payment method providers, and cross-functional partners. As a product intern, you will be actively involved in decision-making processes, contributing to a team that moves quickly and values craftsmanship.

You will support the product manager in a high-throughput environment, helping to organize the backlog, analyze payment data, and collaborate with engineering, design, and data teams.

What You’ll Do:

Ticket Management & Product Support

• Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service. Ensure work is well-documented, properly prioritized, and moving through the backlog. Follow up on status and surface blockers when needed.

Context Gathering & Stakeholder Support

• Help the product manager stay on top of inputs from multiple stakeholders by gathering background context, summarizing key information, and preparing materials for provider meetings. Respond to routine internal questions by pulling relevant information from available resources.

Payment Workflow Analysis

• Learn and apply SQL to query payment data and support the creation and maintenance of dashboards that track payment performance, processing failures, and operational health. Flag anomalies in payment flows and assist in assembling data for reviews and investigations.

Documentation & Process Tracking

• Maintain clear internal documentation for payment flows, fee structures, and operational processes. Help keep cross-functional teams aligned with concise, well-structured written updates.

Agile Meetings

• Participate in agile meetings and collaborate with engineering, operations, compliance, and support teams. Serve as a bridge between technical challenges and business needs, translating both effectively.

What We Look For:

• Currently pursuing a Bachelor’s degree in Business, Computer Science, Economics, Finance, or a related field.
• A genuine interest in payments, fintech, and complex financial systems.
• Natural curiosity and a logical mindset, with a willingness to work through problems and ask questions.
• Strong attention to detail and a commitment to resolving issues until they are fixed.
• Comfort working with data and a willingness to learn SQL (prior experience is a plus).
• Effective written and verbal communication skills.
• Prior experience in internships, projects, or extracurriculars related to product, fintech, data analysis, or startups is a plus.
• Demonstrated experience working with Claude or equivalent large language model tools is required.

About You:

• You have relentlessly high standards and drive others to deliver great results.
• You are not bound by convention and enjoy developing new ways to do things.
• You value speed and calculated risk-taking in business decisions.
• You earn trust through attentive listening, candid communication, and respectful treatment of others.
• You have conviction and are tenacious, respectfully challenging decisions when necessary.
• You deliver results with focus on key inputs, quality, and timeliness.

What Makes Working at Sezzle Awesome:

Sezzle values surrounding themselves with the best and brightest individuals. Their culture is defined by the exemplary behavior of their employees, not just perks.