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Solace Health
Legal & HR 53d ago

Product Counsel

Solace Health
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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About the Role

As Product Counsel, you'll be a trusted legal partner for the Product organization. This isn't a role for someone who wants to review finished specs from the sidelines. Reporting to the Head of Commercial Legal, you'll counsel teams from the earliest design conversations through launch, implement privacy-by-design across the company, and give practical, real-time advice that balances legal risk against the speed the business needs. The role is remote but requires occasional travel, including to Solace's headquarters in Redwood City, California.

What You'll Do

  • Serve as the primary legal partner to Product and related-Engineering teams, advising across the full product lifecycle—from early design through launch—so that legal risk is identified and addressed early rather than at the finish line.
  • Consider privacy-by-design across Solace: advise on data flows, the collection, use, and protection of PHI and other sensitive data, and compliance with HIPAA/HITECH, state consumer-health-privacy laws (e.g., Washington's My Health My Data Act), CCPA/CPRA, and other applicable U.S. privacy and security requirements.
  • Lead privacy assessments for new features and services, including AI-powered features, and translate the results into concrete product requirements.
  • Partner with Marketing on advertising claims, consumer-protection and FTC considerations, and ad-tech practices.
  • Draft, negotiate, and maintain the user-facing legal layer of our products—terms of service, consents, privacy notices, and telehealth-related disclosures—and keep them current as products and regulations evolve.
  • Advise on data-sharing arrangements and vendor/partner integrations that touch product data, coordinating with the commercial and compliance teams on BAAs, DPAs, and related terms.
  • Build the templates, playbooks, and self-service guidance to support a fast-scaling product organization without becoming a bottleneck.
  • Partner cross-functionally with Security, Compliance, Operations, and Finance, and know what to escalate to the Chief Legal Officer and leadership.

What You Bring

  • JD from an accredited law school and active bar membership in good standing.
  • 3-6 years’ experience counseling product and engineering teams on privacy and technology matters.
  • Strong healthcare privacy and data-protection foundation—HIPAA/HITECH plus U.S. state privacy laws—ideally in a healthcare, digital-health, or other regulated environment.
  • Fluency across the product-counsel toolkit: AI/ML, intellectual property, consumer protection, and advertising/marketing law.
  • Sound instincts on risk versus velocity, and the judgment to land on real answers instead of hedges.
  • Excellent communication and cross-functional skills—you can boil a complex issue down to a bottom line product and engineering can act on.
  • Nice to have: privacy certification (e.g., CIPP/US); experience with health-data marketing/ad-tech; and familiarity with telehealth or marketplace models.

Applicants must be based in the United States.

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Solace Health is a premier digital health and patient advocacy platform dedicated to transforming how individuals navigate the highly fragmented U.S. healthcare system. Founded in 2022 by CEO Jeremy Gurewitz and Chief Product Officer Sara Sargent, the company emerged from their personal struggles managing family medical crises, driving a mission to connect patients with highly trained healthcare advocates. Operating at a recently minted $1 billion "unicorn" valuation, Solace distinguishes itself by providing a network of over 2,000 seasoned nurse advocates—averaging 16 years of clinical experience—who do far more than just offer passive advice. These advocates act as hands-on proxies for patients, actively enduring hold music, chasing down medical teams, decoding complex insurance coverage, and untangling complicated diagnoses to drastically shorten time-to-care. Underpinning this service is a proprietary Electronic Health Record (EHR) system that securely streamlines care details between patients, advocates, and providers. While primarily targeting Medicare and Medicare Advantage members dealing with chronic, complex, or overwhelming medical conditions, Solace is actively expanding its partnerships with national payers and providers. What sets Solace apart in the competitive healthtech space is its core philosophy: they are a platform of "doers" who step directly into the bureaucratic trenches, ensuring patients and their families never have to face the healthcare system alone.

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