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Solace Health
Admin & Support 1h ago

Executive Assistant

Solace Health
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

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ResearchExecutive Assistant

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We’re looking for an Executive Assistant to provide dedicated support to our Founder’s Office, including both of our Co-Founders and C-suite leaders. This role is a strategic partner responsible for enabling executives to operate efficiently, stay focused on high-impact priorities, and maintain strong operational cadence across the organization.

You’ll manage complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting cross-functional initiatives, high-impact business functions, and occasional personal matters that enable our executives to operate at their best. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale.

What You’ll Do

  • Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value.
  • Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.
  • Support the planning and execution of leadership meetings, team offsites, and large-scale company events.
  • Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.
  • Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence.
  • Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders.
  • Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.
  • Support leadership operating cadence (staff meetings, business reviews, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through.
  • Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness.
  • Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.
  • Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.

What We’re Looking For

  • 5+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment.
  • Experience working in a legal environment, such as a law firm.
  • Exceptional calendar management, prioritization, and organizational skills.
  • Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging.
  • Demonstrated judgment, professionalism, and ability to handle highly confidential information.
  • Excellent project management skills with a strong bias toward execution and follow-through.
  • Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.
  • Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.
  • High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.
  • Background in startups, healthcare, technology, legal, or complex operational environments.

Applicants must be based in the United States.

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Solace Health is a premier digital health and patient advocacy platform dedicated to transforming how individuals navigate the highly fragmented U.S. healthcare system. Founded in 2022 by CEO Jeremy Gurewitz and Chief Product Officer Sara Sargent, the company emerged from their personal struggles managing family medical crises, driving a mission to connect patients with highly trained healthcare advocates. Operating at a recently minted $1 billion "unicorn" valuation, Solace distinguishes itself by providing a network of over 2,000 seasoned nurse advocates—averaging 16 years of clinical experience—who do far more than just offer passive advice. These advocates act as hands-on proxies for patients, actively enduring hold music, chasing down medical teams, decoding complex insurance coverage, and untangling complicated diagnoses to drastically shorten time-to-care. Underpinning this service is a proprietary Electronic Health Record (EHR) system that securely streamlines care details between patients, advocates, and providers. While primarily targeting Medicare and Medicare Advantage members dealing with chronic, complex, or overwhelming medical conditions, Solace is actively expanding its partnerships with national payers and providers. What sets Solace apart in the competitive healthtech space is its core philosophy: they are a platform of "doers" who step directly into the bureaucratic trenches, ensuring patients and their families never have to face the healthcare system alone.

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