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Mercier Consultancy Group
Customer Service 50d ago

Nederlands Sprekende Klantenservicemedewerker Foot Locker (Griekenland)

Mercier Consultancy Group
GreeceGreece
Full-time
Not Disclosed
Entry-Level
VT

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Job Description

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Customer Support35 minFree Trial ✨
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Technical Support54 minFree Trial ✨
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Customer ExperienceRetailDutch-speaking

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Ben jij een modeliefhebber met een passie voor retail en zoek je een unieke internationale uitdaging? Als Nederlands Sprekende Klantenservicemedewerker Foot Locker in Griekenland, word jij het eerste aanspreekpunt voor klanten van een wereldwijd icoon in de sneaker- en sportmodebranche.

Belangrijkste Verantwoordelijkheden

  • Verlenen van uitmuntende klantenservice voor de online en fysieke retail-activiteiten van Foot Locker.
  • Ondersteuning bieden bij bestellingen, retouren en vragen over productvoorraad via telefoon, e-mail en chat.
  • Zorgen voor een naadloze winkelervaring voor klanten die onze retail-standaarden hoog houden.
  • Proactief oplossen van klantproblemen om de loyaliteit aan het merk Foot Locker te vergroten.
  • Adviseren van klanten over de nieuwste trends in de sportmode-industrie.
  • Correct verwerken van administratieve gegevens in onze CRM-systemen.
  • Bijdragen aan een positieve merkbeleving binnen de dynamische retail-omgeving.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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