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Mercier Consultancy Group
Customer Service 4h ago

Nederlands Sprekende Klantenservicemedewerker Betaalplatform

Mercier Consultancy Group
GreeceGreece
Full-time
Not Disclosed
Entry-Level

Job Description

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Finance & Accounting

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Key Responsibilities

  • Act as the primary point of contact for Dutch-speaking clients, managing inquiries regarding digital payment transactions and financial accounts.
  • Provide expert troubleshooting for users navigating the platform’s high-security FinTech infrastructure.
  • Maintain a high level of accuracy when processing payments, refunds, and account verification protocols.
  • Collaborate with internal FinTech teams to identify and resolve technical issues, ensuring a seamless user experience.
  • Ensure compliance with all data protection and financial security regulations required in the global banking sector.
  • Educate customers on new digital banking features and platform security enhancements to encourage engagement.
  • Represent the FinTech brand with the highest degree of professionalism and efficiency during every interaction.

Requirements

  • Native or fluent Dutch (spoken and written).
  • Professional proficiency in English.
  • Valid EU passport (mandatory).
  • Strong analytical mindset and interest in the fast-paced FinTech industry.
  • Excellent communication skills with the ability to simplify complex financial concepts for the end user.
  • Residence in or willingness to relocate to Greece for this exciting opportunity.

What We Offer

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Fully Paid Professional FinTech Industry Training.
  • Comprehensive Health Insurance and Benefits.
  • And Much More...

Embark on an unforgettable journey with one of our Dutch-speaking jobs in Greece. Living in Greece offers an unparalleled quality of life, where you can enjoy world-renowned sunshine, breathtaking coastal landscapes, and a rich history that permeates everyday life. Whether you are exploring the vibrant streets of Athens or finding peace in the Mediterranean climate, Greece provides the perfect backdrop for personal and professional growth.

Beyond the incredible scenery, securing a role in Greece allows you to immerse yourself in a culture famous for its hospitality and world-class culinary scene. Our fully paid relocation package makes transitioning to your new life in Greece stress-free, ensuring you are supported every step of the way. Discover why so many professionals choose to build their careers while enjoying the unmatched lifestyle that only Greece can offer.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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