Fulfillment Researcher and Account Manager
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Job Description
Remote admin and support roles on HireSkys cover virtual assistance, data entry, executive assistance, research, and project coordination. Reliability and clear communication matter as much as tools in these roles.
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Outsourcing Staffing Advantage (OSA) is looking for a detail-oriented and professional Fulfillment Researcher and Account Manager to support a U.S.-based background screening business. The role involves conducting background research, verifying records, preparing reports, communicating with clients, and providing administrative support. The successful candidate will also assist with sales and marketing activities during slower periods.
Responsibilities
- Conduct background checks, research records, and verify information.
- Review documents and prepare accurate reports.
- Communicate with clients through email and phone.
- Handle administrative tasks and maintain organized records.
- Follow applicable compliance procedures and protect confidential information.
- Assist with sales, marketing, and lead generation activities as needed.
Requirements
- Excellent English communication skills, both written and verbal.
- Knowledge of the Fair Credit Reporting Act (FCRA).
- Strong critical-thinking and problem-solving skills.
- Excellent attention to detail and organizational skills.
- Ability to communicate naturally and professionally with clients.
- Experience in background screening, records research, or compliance is an advantage.
- Experience with employee onboarding and Form I-9 completion and verification.
- Proficiency in common office software and online research tools.
- Ability to work independently and manage multiple tasks.
- Willingness to work U.S. business hours.
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- 2.The employer reviews. Shortlisting is done by the employer, not by HireSkys, so the timeline and next steps come from them.
- 3.Hear back directly. If shortlisted, the employer contacts you directly. Applying through HireSkys is free for jobseekers — never pay for a job application.
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OSA Outsourcing Advantage
View Company ProfileOSA Outsourcing Advantage is a boutique business process outsourcing (BPO) firm headquartered in Santiago, specializing in delivering exceptional back-office and customer service solutions to US-based businesses. Operating as a strategic partner, the company provides both office-based and remote work arrangements to facilitate high-quality, cost-effective staffing solutions. Their comprehensive service portfolio includes administrative support, customer service, medical billing, appointment setting, IT engineering, and specialized creative/technical roles like graphic design and video editing. By leveraging a collaborative, global team, OSA empowers US-based clients—particularly those in the hospital and health care sectors—to optimize their operational workflows, reduce overhead, and scale their human resource pipelines with professional, C1-level English proficient talent.
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- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.