French Speaking Advisor for Online Payment Platform

We are currently seeking a dynamic professional for the French Speaking Advisor for Online Payment Platform position in Bulgaria to join a prestigious FinTech firm. This is an exceptional opportunity to advance your career within the rapidly evolving financial technology sector while enjoying the vibrant international culture of Sofia.

Key Responsibilities

• Provide high-level support to users of a leading digital financial ecosystem.
• Ensure secure and efficient navigation of complex online payment processing systems.
• Identify and resolve technical or transactional inquiries with a focus on FinTech compliance standards.
• Maintain clear and professional communication with French-speaking clients across all platforms.
• Collaborate with international teams to optimize customer experience and platform security.
• Stay updated on the latest financial trends and regulatory updates relevant to the payment industry.
• Report and document platform feedback to contribute to ongoing service improvements.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the FinTech industry and digital financial trends.
• Excellent communication skills with a customer-centric mindset.
• Ability to thrive in an on-site professional environment in Sofia, Bulgaria.
• Previous experience in customer support or financial services is considered an advantage for this French-speaking job.