Founding Head of Sales

Mira Mace is reinventing concierge care for Medicare and Medicaid patients by pairing them with dedicated healthcare advocates equipped with advanced AI, creating a near-frictionless medical experience.

Backed by Define Ventures, Mira Mace has built its annualized revenue entirely through physician referrals without cold outreach, selling a product already 100% covered by insurance. The company is growing its care provider team tenfold over the next 12 months.

We’re hiring a Founding Head of Sales to drive growth and build the commercial organization from the ground up, working closely with the CEO.

Ideal candidates have built successful sales organizations at early-stage digital health companies and are eager to contribute to a high-impact, mission-driven organization.

Responsibilities

• Own revenue: Set targets, build the plan, and personally carry the number until a team is in place.
• Sell directly: Target mid-size specialty practices, hospital health systems, and agencies (SNFs, LTACs, home health) by handling the entire process from initial contact to signed partnerships and live referral volume.
• Build the sales strategy: Define specialties and account types, map out pain points, and create tailored pitches and personas for each.
• Convert relationships into programs: Turn referral relationships into contracted, top-down programs with practice owners, CEOs, or service line leads.
• Build sales infrastructure: Define ICP, stage definitions, pipeline reporting, forecasting, and compensation plans for future sellers.
• Hire and lead: Decide when to hire the next seller, recruit them, and coach them to meet targets.
• Integrate referrals into workflows: Work with case managers, discharge planners, and practice admins to embed Mira Mace into daily workflows via portals or EHRs.
• Commercial leadership: Feed insights into strategy and product, and represent the company in front of investors and the board.

Qualifications

• Proven track record of building and scaling sales at early-stage healthcare companies, ideally as the first sales hire or through growth from rep to leader.
• 5+ years of full-cycle sales experience into provider organizations, including specialty practices, hospitals, health systems, SNFs, and home health agencies.
• Active selling: Personally closed meaningful deals in the last two years, not just managed teams.
• Strong numerical understanding: Ability to articulate personal quota-carrying history and company growth metrics.
• Focus on adoption, not just signatures: Experience ensuring referrals materialize consistently and converting champions into sustained partnerships.
• Sales leadership: Hired and developed sellers who hit their targets, with clear judgment on when to hire and when to keep selling.
• Sales infrastructure: Built ICP definitions, pain mapping, pitch narratives, stage definitions, and customer journeys.
• Provider-centric selling: Ability to articulate outcomes providers care about, such as rehospitalization reduction, appointment adherence, prior authorization burden reduction, and case manager/admin workload relief.
• Resilience: Comfortable with tough questions from health system leadership or investors, maintaining a strong pitch under pressure.
• Compensation alignment: Willing to be paid based on referral volume rather than just closed logos.

Nice to Have

• Experience building and scaling sales at remote patient monitoring, chronic care management, care navigation, or healthcare AI companies with usage- or volume-based revenue models.
• Experience managing both mid-size practices and enterprise health systems in one role.
• Built a partnerships or referral program that drove significant revenue share.
• Experience working alongside a field liaison team to convert field relationships into contracts.
• EHR integration experience: Understanding when integration is critical and when it’s not.

This Describes You

• A builder who thrives on repeat success and prefers customer-facing roles over internal escalations.
• Urgent and proactive: Moves quickly, sets the pace, and doesn’t wait for permission to address issues.
• Resilient to rejection: Comfortable with gatekeepers, vague commitments, and champions who disappear, staying persistent on accounts.
• Honest about pipeline: Prefers transparency with leadership, even if it means admitting a deal is dead.
• Long-term mindset: Committed to building a lasting organization and leading it into the future.

Why Join Us

• A founding role with a clear path to leadership: Build and lead the commercial organization as it scales.
• Warm ground under a cold seat: Existing referrals within target accounts provide immediate proof of concept.
• No budget concerns: Practices and health systems pay nothing; Medicare funds the work, focusing conversations on workflow relief and patient outcomes.
• Founder partnership: The CEO will co-pitch with you, unblock engineering for integrations, and allow you to run the commercial side independently.
• Compensation tied to real adoption: Variable pay linked to referral volume, ensuring you’re rewarded for accounts that actually work.
• Meaningful equity: Competitive compensation and real ownership in the company, backed by Foundation Capital and Define Ventures.

About Us

Mira Mace connects Medicare beneficiaries with dedicated healthcare advocates who handle appointments, insurance, and care coordination. Our customers benefit from personalized support while AI agents manage the backend work—all covered by Medicare.

We’ve experienced the frustrations of navigating healthcare systems firsthand, from insurance back-and-forth to surprise bills and lack of clarity. Our mission is to ensure everyone, not just the wealthy or critically ill, can access a health assistant who deeply understands their health history and navigates the system on their behalf.

Our founding team combines technical expertise from companies like Microsoft, Google, Meta, and Amazon with serial startup experience, ranging from bootstrapped ventures to Series D scale-ups. We’re backed by Foundation Capital, Define Ventures, and top Silicon Valley angel investors.