Director, Solutions Consulting

Loopio is a workplace that fosters learning and growth opportunities for its employees, known as Loopers. The company emphasizes autonomous, challenging work that allows each employee to master their craft. Loopio attracts and retains individuals who are curious, resilient, and eager to grow and build their careers. The company culture is built on genuine support, with a belief that true success comes from working as a cohesive team.

Loopio is seeking a Director, Solutions Consulting to lead and expand their presales function. This role encompasses more than typical presales leadership, as it also oversees a response management function. The Director will be responsible for ensuring Loopio’s proposal and RFP response process runs smoothly, leveraging their platform, template library, and automation effectively.

The Director will guide a team of Solutions Consultants while actively supporting key enterprise opportunities. The team plays a pivotal role in shaping how prospects experience Loopio through discovery, tailored demos, and proof-of-concepts that highlight the value of the platform.

In this role, you will:

• Lead and develop the team: Provide coaching, mentorship, and career development to both the Solutions Consulting team and the response management function, ensuring high-quality work aligned with Loopio’s sales strategy.
• Elevate sales effectiveness: Collaborate with Sales leadership to align presales strategy, messaging, and value delivery, ensuring support for AEs in winning complex deals.
• Drive operational excellence: Establish scalable processes for discovery, demos, proof-of-concepts, and technical validation to ensure a consistent experience for prospects across SMB, MM, and Enterprise segments.
• Own and modernize the response management process: Take direct ownership of Loopio’s proposal and RFP response process, prioritizing the use of their platform, template library, and automation.
• Set standards and measure impact: Define success metrics for the Solutions Consulting team (e.g., win rate impact, demo quality, sales cycle acceleration) and continuously monitor performance.
• Champion AI-first ways of working: Pioneer the practical use of AI (including Claude) across the team, finding smarter and more efficient ways of working.
• Champion cross-functional collaboration: Work closely with Product, Marketing, and Customer Success to ensure market feedback is shared, product positioning is refined, and prospects' technical requirements are addressed.
• Build integration expertise: Develop strong technical fluency in Loopio’s integration strategy, including their MCP launch, to guide the team and establish the company as trusted experts.
• Contribute to strategic deals: Support key enterprise opportunities while leading the team, modeling best-in-class planning and technical sales execution.
• Shape the product story: Translate Product’s work into a compelling narrative that resonates with customers and differentiates Loopio in a crowded market.
• Stay ahead of the market: Keep current on competitive trends, industry benchmarks, and best practices in presales to ensure Loopio’s team remains differentiated.

What You’ll Bring To The Role:

• 3-5 years of leadership experience: Proven ability to lead, coach, and inspire Solutions Consultants or presales professionals in a high-growth SaaS company.
• Presales excellence: Strong background in technical sales, solutions consulting, or proposal management, with a track record of influencing enterprise-level deals.
• Hands-on customer engagement: Comfortable participating directly in sales calls with customers, not just coaching from the sidelines.
• Process orientation: Skilled at building repeatable processes, playbooks, and frameworks to scale a presales function without sacrificing quality.
• Strategic mindset: Ability to see both the details of an opportunity and the broader picture of how presales can drive revenue growth.
• Executive presence: Comfortable engaging with senior stakeholders at Fortune 1000 companies, building trust and credibility in complex sales cycles.
• Collaboration and influence: Adept at partnering across functions (Sales, Product, Marketing, Customer Success) and influencing without direct authority.
• AI fluency: Practical, expert-level experience using AI tools to drive efficiency, with a track record of pioneering adoption within a team.
• Growth orientation: Committed to developing talent, embracing new technology, and raising the bar for presales excellence.
• Technical/integration acumen: Experience with or strong aptitude for integration-related sales motions such as MCP, with enough depth to guide others.
• Familiarity with Loopio (nice to have): Prior hands-on experience using Loopio as a practitioner.