Compensation & Benefits Specialist
Job Description
Key Skills Required
Master these to land this role
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Perfect for those who aim to:
Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types;
- Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts;
Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes;
Act as the main point of contact for pay and benefits questions from Customer Support leads and team members;
Track and reconcile different compensation types (bonuses, allowances, referral payouts, and similar) and flag discrepancies early;
- Partner with Finance, People Ops, and Customer Support management to keep rewards practices aligned with business needs;
Support regular audits and reporting on compensation and benefits data;
Suggest improvements to existing pay and benefits processes based on what's actually happening on the ground.
Experience you’ll need to bring:
2+ years of experience in compensation & benefits, payroll, or total rewards;
Hands-on experience running monthly payroll cycles and handling multiple compensation types (bonuses, allowances, overtime, referral payouts, and similar);
Experience writing and maintaining process documentation, instructions, or internal policies;
Strong Excel / Google Sheets skills;
Experience working with a Customer Support or shift-based team, or an iGaming background, is a plus;
- Upper-intermediate English, written and spoken, you'll be documenting processes and communicating with international teams.
It's a perfect match if you have those personal features:
Strong attention to detail: comfortable with numbers, payroll data, and policy documents where small errors matter;
Excellent communication skills: able to explain pay and benefits topics clearly to non-specialists;
Speed and adaptability: comfortable with monthly deadlines and shifting priorities.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
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Growe
View Company ProfileGrowe is a leading business advisory and services group operating within the fast-evolving iGaming and entertainment sectors. Operating under the core philosophy of "GROW. WIN. REPEAT.", the company specializes in helping businesses navigate complex markets, seize new opportunities, and achieve sustainable global growth. Their expertise encompasses a wide range of customized solutions, including brand strategy development, market research, performance marketing, IT integration, organizational structuring, and talent management. Growe focuses heavily on unlocking potential in emerging markets, actively launching and scaling new iGaming brands across regions like Asia, Africa, and Latin America. By combining high-level strategic vision with hands-on operational execution, Growe acts as a dedicated growth partner that turns industry challenges into lasting competitive advantages for its clients.
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