Job Description
Key Skills Required
Master these to land this role
Want to know if you're a match for this job?
We're looking for a customer-focused Call Centre Agent to join our growing healthcare team. In this role, you'll be the first point of contact for clients, assisting with appointment scheduling, handling enquiries, updating records, and delivering exceptional customer service.
We're looking for candidates with strong call centre or customer service experience who are confident communicators and enjoy helping people.
Key Responsibilities
- Answer inbound calls professionally and efficiently.
- Schedule, reschedule, and confirm appointments.
- Assist clients with general enquiries and provide excellent customer service.
- Accurately capture and update client information.
- Coordinate schedules and communicate appointment changes.
- Maintain accurate records using internal systems.
- Work collaboratively with the wider team to ensure a seamless client experience.
How would you rate this job post?
See what other professionals think about this role.
Similar Opportunities
More Openings at ReWorks Solutions
Explore Top Companies in this Space
ISTA Solutions
Business Process Outsourcing (BPO) / Healthcare Support / Remote Staffing
Global Medical Virtual Assistants
Healthcare Staffing & BPO / Medical Virtual Assistants / Remote Workforce
ChartHop
Enterprise Software / People Analytics / HR Technology / Organizational Intelligence
Panopto
Enterprise Software / Education Technology / AI / Video Management
ReWorks Solutions
View Company ProfileReWorks Solutions is a premium remote staffing and BPO partner providing vetted offshore talent and dedicated remote teams. Specializing in client-facing support, healthcare administration, customer operations, and specialized backend management, ReWorks connects businesses with top-tier talent backed by end-to-end operational oversight and coaching.
Safety First
- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.