Account Executive (AE) at Hudu
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Job Description
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Hudu is a fast-growing SaaS platform built exclusively for IT professionals and Managed Service Providers (MSPs). We provide a single, secure, and beautifully simple place to store, organize, and share everything that keeps modern IT environments running: passwords, network documentation, processes, assets, client knowledge, and more. By replacing scattered spreadsheets, outdated wikis, and disconnected tools with one unified, customizable solution, Hudu helps thousands of IT teams save time, reduce risk, deliver better service, and scale with confidence.
About the Role
We're seeking a high-performing Account Executive (AE) to join our team at Hudu and own the full sales cycle—from discovery through close. In this role, you will manage inbound and outbound opportunities, run product demonstrations, and guide prospects through the buying process from discovery to close.
You’ll work closely with marketing, product, and customer success to ensure prospects have a smooth buying experience. The ideal candidate is organized, curious, and energized by new technology—especially AI and how it is transforming modern sales workflows.
We’re looking for someone early in their career who is eager to learn, enjoys experimenting with new tools, and is excited about using AI to improve prospecting, communication, and sales efficiency. If you have a background in the IT or MSP space and are looking to pivot your technical knowledge into a high-growth sales role, we want to talk to you.
The essential functions include, but are not limited to the following:
Pipeline Management:
Manage inbound and self-sourced opportunities through a structured pipeline. Maintain accurate CRM records and ensure opportunities move efficiently through each stage of the sales process.Discovery & Qualification:
Lead discovery calls to understand prospect workflows, challenges, and goals. Identify how Hudu fits into their documentation and operational processes.Product Demonstrations:
Deliver tailored product demonstrations that clearly communicate the value of Hudu to MSPs and IT teams.Deal Progression & Closing:
Prepare proposals, handle common objections, and guide prospects through the decision-making process to close new business.AI-Driven Sales Workflows:
Actively explore and leverage AI tools to improve prospecting, research, follow-up communication, and sales productivity. Stay informed on emerging AI trends that can enhance the sales process.Cross-Team Collaboration:
Work closely with marketing, product, and customer success to ensure prospects receive accurate information and a smooth transition from sales to onboarding.Market Awareness:
Develop a strong understanding of the MSP and IT documentation landscape, including competitive tools and industry trends.
About You
Education:
Bachelor’s degree in Business, Marketing, Communications, or a related field. (Relevant professional experience is equally valued.)Experience:
2–4 years of experience in sales, business development, or another customer-facing role. Experience in SaaS or selling to technical buyers is a plus.AI Curiosity & Enthusiasm:
A strong interest in AI and how it is shaping the future of sales. You actively experiment with new AI tools and are excited to incorporate them into your daily workflow.Sales Tools:
Familiarity with CRM platforms such as HubSpot or Salesforce is preferred.Communication:
Strong verbal and written communication skills with the ability to clearly explain product value to both technical and operational stakeholders.Organization:
Detail-oriented with strong follow-up habits and the ability to manage multiple opportunities at once.Personality:
Eager, proactive, and highly coachable, with a genuine interest in technology and a desire to continuously improve your sales craft.
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Hudu is a premier, enterprise-grade IT documentation platform, asset discovery architect, and knowledge management powerhouse engineered to operate as the definitive centralized information layer for Managed Service Providers (MSPs) and corporate IT departments globally. The company completely eliminates the severe systemic friction of modern IT operations—where technicians lose thousands of hours annually to fragmented password spreadsheets, scattered knowledge base files, unmapped network configurations, and siloed asset trackers—by deploying a unified, high-availability documentation infrastructure. Moving far beyond static text archives or generic internal wikis, Hudu natively unifies structured configuration management databases (CMDB), secure credential vaults with rigorous access controls, automated processes and standard operating procedure (SOP) checklists, and dynamic network relationship mapping tools into a single collaborative workspace. The platform empowers thousands of IT teams to radically compress ticket resolution times, accelerate new technician onboarding velocities, and eliminate costly engineering guesswork with production-hardened precision. Under the hood, its sophisticated technical core boasts an extensive ecosystem of native, automated two-way integrations with leading Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tools—including HaloPSA, NinjaOne, ConnectWise, and Datto—quietly syncing environmental telemetry to ensure records stay current without manual intervention. What sets Hudu apart is its uncompromising dedication to replacing operational chaos with structured technical momentum; by bridging the gap between performance-intensive system configurations and an intuitive, secure workspace available via cloud-hosted or self-hosted deployments, the firm enables modern scaling technology networks to eliminate replication bottlenecks, safeguard critical infrastructure, and secure unassailable asset visibility worldwide.
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