Job Description
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About the Role:
At Hudu, our QA roles play a critical function in ensuring our Ruby on Rails SaaS platform delivers seamless, intuitive UI/UX in a highly technical product and customer base. This position is ideal for someone technically curious, detail-oriented, and passionate about user experience, with strong communication skills to collaborate across teams.
We seek self-starters who take initiative, excel at problem-solving, and adapt quickly in a fast-paced setting. Flexibility matters—our QA team may shift focus to urgent UI bugs or regressions, stepping in to maintain quality and keep customers satisfied. If you love exploratory testing and crafting precise test cases for complex Rails interfaces—you’ll directly enhance an IT platform serving thousands of companies worldwide.
The essential functions include, but are not limited to the following:
- Collaborate with designers and developers in reviews to provide early feedback on usability, layout, and interaction design.
- Conduct thorough manual and automated UI/UX testing of Ruby on Rails applications across desktop and mobile, ensuring responsive design, intuitive flows, and pixel-perfect rendering.
- Perform exploratory, regression, and cross-browser testing to validate dynamic interfaces, real-time updates, and user interactions under varied conditions.
- Identify and document findings with clear reproduction steps, screenshots, console logs, and session recordings for efficient developer resolution.
- Execute performance-focused UX testing, verifying smooth data loading, error handling, and feedback during slow or failed backend responses.
- Continuously improve test coverage, tools, and processes to support rapid Rails feature delivery with high quality.
About You:
- Associates degree required; Bachelor's degree in related field from an accredited college or university preferred; or equivalent education/experience in the computer science field
- Minimum of 2 years’ working experience in a SaaS QA role
- Must possess fluent ability to communicate in English in oral and written format
- Knowledge of UI/UX testing principles
- Understanding of Rails, AWS, Kubernetes basics
- Excellent bug reporting and communication
- Experience with Git or Mercurial, GitHub Actions/Gitlab Pipelines, and CI/CD tools
- Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines
Why Work at Hudu:
- Innovation & Impact: Rapid product evolution with regular feature updates and new tools. Building tools that solve real pain points for users.
- Customer Focus: High user satisfaction with ease of use, powerful documentation capabilities, and strong product support.
- Growth Mindset: A high-growth, startup environment where team members can wear many hats, innovate, and grow with the company.
- Benefits & Perks:
- Health Insurance
- 401k plan with company matching
- Paid time-off
- Flexible work hours
- Work Life Balance
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Hudu is a premier, enterprise-grade IT documentation platform, asset discovery architect, and knowledge management powerhouse engineered to operate as the definitive centralized information layer for Managed Service Providers (MSPs) and corporate IT departments globally. The company completely eliminates the severe systemic friction of modern IT operations—where technicians lose thousands of hours annually to fragmented password spreadsheets, scattered knowledge base files, unmapped network configurations, and siloed asset trackers—by deploying a unified, high-availability documentation infrastructure. Moving far beyond static text archives or generic internal wikis, Hudu natively unifies structured configuration management databases (CMDB), secure credential vaults with rigorous access controls, automated processes and standard operating procedure (SOP) checklists, and dynamic network relationship mapping tools into a single collaborative workspace. The platform empowers thousands of IT teams to radically compress ticket resolution times, accelerate new technician onboarding velocities, and eliminate costly engineering guesswork with production-hardened precision. Under the hood, its sophisticated technical core boasts an extensive ecosystem of native, automated two-way integrations with leading Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tools—including HaloPSA, NinjaOne, ConnectWise, and Datto—quietly syncing environmental telemetry to ensure records stay current without manual intervention. What sets Hudu apart is its uncompromising dedication to replacing operational chaos with structured technical momentum; by bridging the gap between performance-intensive system configurations and an intuitive, secure workspace available via cloud-hosted or self-hosted deployments, the firm enables modern scaling technology networks to eliminate replication bottlenecks, safeguard critical infrastructure, and secure unassailable asset visibility worldwide.
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