Verifications Specialist

Job Responsibilities

• Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients
• Review and complete verification requests as ordered by our clients
• Determine, through research, the next steps to verify the information
• Answer inbound calls on a multi-line phone system for the Verifications Department
• Conduct internet research to verify education and employment information provided by job candidates
• Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients
• Conduct interviews with professional references to assess a job applicant's previous work history
• Administrative responsibilities related to the Verifications team

Requirements

• A minimum of 2 years of US verification experience
• A compelling telephone manner is essential, along with a polished and professional demeanor
• Proficiency in G-Suite and Microsoft Office applications
• Efficiently navigate across multiple windows and browsers, conduct thorough internet research, and type at a speed of 45 words per minute
• Must be amenable to work in US timezone

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• Peripherals and Workspace:
• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.