UX Researcher Contractor

Seer Interactive is a digital marketing consultancy that harnesses compassion, data, and technology to make a mark on our communities—our coworkers, our clients, our industry, and our neighbors. Our purpose is to unlock potential for these communities, and our vision is a world where it’s easy to do the right thing.

Seer is a remote-first agency and Certified B-Corp with team members working across the country. This position can also be based in their Philadelphia HQ office. Only candidates based in the US, able to work continental US hours, will be considered.

The Role:

As a UX Researcher Contractor at Seer, you'll partner with the Sr. UX Lead and Sr. UX Strategist on the Creative Services team to shape user experiences across diverse digital projects. You'll lead both evaluative and generative research, focusing on usability testing and in-depth interviews, translating real user behavior and feedback into actionable insights for UX strategy and design decisions. This role requires the ability to identify patterns, recognize long-term trends, and manage research studies end-to-end, from setup to delivery. There's potential for this role to evolve into a part-time or full-time position, with an initial commitment of approximately 15-20 hours per week.

Role Highlights

Plan and run the research

• Partner with the Sr. UX Lead and Sr. UX Strategist to execute research studies for cross-industry clients across B2B and B2C.
• Lead evaluative research, including moderated and unmoderated usability studies, to assess usability and effectiveness of user interfaces and identify improvement areas.
• Conduct generative research, including in-depth interviews and early-stage moderated research, to uncover user needs and opportunities for product growth and innovation.

Coordinate the logistics

• Manage research coordination end-to-end, including study setup, screener development, and participant recruiting.
• Review project plans and briefs, flagging dependencies or concerns early.

Synthesize and share what you learn

• Code and synthesize findings into insights readouts or slide deck deliverables with relevant research clips for the Creative Services team.
• Communicate research plans to stakeholders and maintain ongoing communication throughout the research process.
• Prepare, execute, and deliver all studies on time.

Work smarter with AI

• Follow Seer's AI Policy and apply generative AI tools to research workflows such as screener drafting, transcript analysis, and synthesis, validating every output before it reaches a client.

Essential Skills

• Deep, hands-on experience running evaluative research, including moderated and unmoderated usability testing.
• Experience planning and conducting in-depth interviews and other generative research methods.
• Experience managing research logistics, including study setup, screener development, and participant recruitment.
• A working understanding of web and mobile technologies and experience with remote research tools such as UserInterviews, PlaybookUX, UXtweak, and Outset.ai.
• A strong analytical problem solver who can code qualitative data and translate findings into clear, actionable, data-driven recommendations.
• Detail-oriented, highly organized, and capable of managing multiple projects across different clients simultaneously.
• Comfortable working independently within a defined scope and part-time schedule.
• Strong belief in research quality through rigor, validating AI-assisted outputs rather than accepting them as-is.

Bonus

• Experience conducting UX research in an agency or consulting environment.
• A background in storytelling and generative user research methodologies.
• Consultative experience in digital marketing disciplines such as SEO or GEO.

This might not be the right role for you if...

• You need guaranteed full-time hours from day one.
• You prefer to support research rather than own studies end-to-end.
• You'd rather focus on quantitative or survey research than usability testing and interviews.
• You need detailed direction on every step of a study.