Technical Consultant at Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate over $200B in annualized spend across 70,000+ companies, handling authorizations, risk flagging, spend categorization, and book closing.

Ramp seeks high-agency, high-urgency builders who prioritize impact over credentials. They focus on slope over intercept, valuing what you’ve built over where you trained.

Ramp’s customers save 5% on average and grow revenue by 16% in their first year, outperforming businesses without Ramp.

If you want to shape how companies manage billions, Ramp is the place to do it.

About the Role

Technical Consultants at Ramp work directly with customers to establish partnerships, acting as a liaison between customers and internal technical teams. They identify, prioritize, and build financial solutions for new and existing customers to ensure Ramp scales with their needs.

You will act as the technical and financial subject matter expert for customers, designing solutions that address their needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design, and Engineering roadmaps, ensuring Ramp evolves to better serve customers at scale.

You will define the customer’s financial and technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally, operating with deep conviction and understanding of Ramp’s technical capabilities. This role requires technical skills to understand and educate on robust accounting features and integrate them across all customer touchpoints.

This role focuses on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.

What You'll Do

• Act as a technical advisor to customers and Ramp’s internal teams, supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.

• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions, particularly involving ERP, HRIS, and API integrations.

• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success.

• Work with customers to problem-solve technical hurdles and propose effective product implementations, understanding the full range of integration and configuration options.

• Participate in technical discovery to understand customer systems and workflows, recommending best-fit Ramp architecture, including when and how to use Ramp’s API.

• Be a subject matter expert across HRIS and Accounting integration partners, partnering with Sales, Product, and partners to advocate for integration development aligned with customer needs.

• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly.

• Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base.

• Influence Ramp’s product roadmap by channeling customer pain points and feedback to Product and Engineering teams.

What You Need

• A Bachelor's degree in computer science, engineering, finance, business, or a related field.

• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.

• Familiarity with ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.

• Comfort working with APIs, integration logic, and system architecture, and the ability to explain these concepts to finance and operations stakeholders.

• Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned.

• A collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.

• Exceptional organization and problem-solving skills, with a bias toward action and high ownership.

• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as Ramp scales its upmarket motion.