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As a Strategic Account Executive at Maze, you'll own relationships with some of the world's largest organizations, helping them expand how they use research to make better product and business decisions. You'll combine strategic account development with a proactive approach to generating new opportunities, building relationships across multiple teams, and identifying new ways to grow our footprint within existing customers.
In this role, you will:
Own and grow a portfolio of strategic enterprise accounts, identifying opportunities for expansion across teams, business units, and executive stakeholders.
Proactively build and manage your own sales pipeline through thoughtful outbound prospecting, account planning, and new business development.
Navigate complex, multistakeholder sales cycles, building relationships with decision-makers across Research, Product, Design, and Market Research.
Develop strategic account plans that uncover whitespace opportunities and drive long-term customer growth.
Partner with internal resources across customer success, support, legal, security, finance, and leadership to execute customer contracts.
Forecast performance accurately against revenue targets.
Share best practices and product feedback to make your teammates and our product suite even better.
What you need:
5+ years of quota-carrying SaaS sales experience with a history of overachievement and experience managing full-cycle sales.
Experience working with external stakeholders across procurement, legal, security, and executives.
Proven ability to independently prospect into large enterprise organizations, create new opportunities, and consistently build self-generated pipeline.
Experience developing strategic account plans, multithreading across stakeholders, and identifying expansion opportunities within complex organizations.
Experience in territory planning, account planning, prospecting, and selling into teams.
Familiarity with sales tools like CRMs, prospecting, and automation tools.
Strong communication skills, presentation polish, and poise.
Able to effectively navigate ambiguity and succeed in a fast-paced, fully remote work environment.
Bonus points if:
You're passionate and/or have experience in the research & design tooling space.
You have worked in a fast-growing startup environment.
You have a track record of quick promotion and have demonstrated strong success in developing nurturing strategies within existing self-service businesses.
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Maze (operating under maze.co, legally Maze Technologies, Inc.) is a leading enterprise-grade continuous discovery and user research platform engineered to democratize, accelerate, and scale actionable user insights for modern product, design, and marketing organizations. Founded in 2018 by veteran software engineers Jonathan Widawski and Thomas REBAUD, the corporation completely upended the traditional user testing landscape—where gathering qualitative user feedback took weeks, suffered from manual scheduling bottlenecks, and cost thousands of dollars per study—by launching an automated, browser-based unmoderated testing engine. Moving far beyond basic video-recording tools, Maze's sophisticated research ecosystem natively unifies interactive prototype testing (integrating directly with Figma, Adobe XD, Sketch, and InVision), live website usability tracking, card sorting, tree testing, integrated participant recruitment panels, and dynamic AI-generated synthesis engines that instantly convert raw user clicks into comprehensive heatmaps, misclick rates, and success metrics. To embed data-driven decision-making throughout the entire product development lifecycle, the platform features a highly automated 'Maze AI' layer that refines research questions, analyzes qualitative open text at scale, and formats stakeholder reports instantly. Supported by over $48 million in total institutional funding, anchored by a prominent $40 million Series B financing round led by worldwide venture powerhouse Felicis Ventures alongside marquee backers like Emergence Capital, Amplify Partners, and leading product angels, the hyper-growth product discovery SaaS platform scales rapidly. Powering design and development decisions for more than 3,000 global enterprise customers—including iconic digital brands like Uber, Airbnb, IBM, and Microsoft—and serving a community of over 100,000 product creators, the firm continues to expand its enterprise footprint with sophisticated data-governance controls and advanced team-collaboration features. Headquartered in Paris, France, with a highly distributed, remote-first global workforce, Maze stands as the definitive operational vanguard for agile user research—replacing slow, opinion-driven product design with continuous, programmatic user insights and validated execution pathways.
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