Account Executive, Payroll Sales, Commercial

Restaurant365 is transforming how restaurants run their businesses, currently supporting over 50,000 restaurant locations with financial, operational, and people management solutions. By leveraging AI, they are reimagining restaurant back-office operations, automating routine tasks, aiding decision-making, and freeing up leaders to focus on business growth.

Restaurant365 is also transforming its internal work culture, embracing AI to enhance product development, problem-solving, and delivering results for customers. They are fostering new ways of working, moving faster, and creating opportunities for their team to make a greater impact.

The company's culture is built on ownership, collaboration, and continuous improvement. They value curiosity, initiative, and growth, encouraging employees to challenge themselves and work together to achieve great results.

Job Description

The Account Executive, Payroll Sales, Commercial sells Restaurant365 Payroll and Workforce Management solutions to small and midsize restaurant operators. Responsibilities include:

• Own the sales cycle for Commercial payroll opportunities from prospecting through close and handoff, against a full quota.
• Build and manage your own qualified pipeline through outbound prospecting, inbound leads, referrals, partner introductions, and cross-sell opportunities within the existing R365 customer base.
• Run discovery with owners, operators, and finance or payroll contacts to understand their needs, buying requirements, and the business impact of their payroll and labor challenges.
• Deliver tailored demonstrations of R365 Payroll and Workforce Management that connect to the operator's workflows and priorities.
• Use standard ROI tools to show measurable value, such as improved labor visibility, administrative efficiency, and compliance support.
• Handle objections, negotiate within approved guidelines, and close new business on standard terms.
• Identify cross-sell opportunities within existing R365 accounting, operations, inventory, scheduling, and workforce management customers.
• Maintain accurate Salesforce and Gong records, including next steps, close dates, and forecast.
• Deliver a clear, well-documented handoff to Implementation and Customer Success, and keep new customers on track to go live.
• Partner with Sales Engineering, Marketing, Product, Implementation, Customer Success, and Revenue Operations to advance opportunities.
• Stay current on payroll fundamentals and the payroll, workforce, and compliance challenges that affect restaurant operators.
• Use approved AI tools responsibly to improve account research, preparation, and productivity, reviewing outputs for accuracy and protecting confidential information.
• Find opportunities to automate and improve how work gets done across your role with approved AI and other tools, choosing the right tool for each task, refining your prompts, and reviewing outputs for quality and time saved.
• Actively seek feedback and use it to improve your results and help normalize feedback within the team.
• Other duties as assigned.

Who You Sell To

Commercial restaurant groups of about 2 to 12 units, usually with an owner or operator as the primary decision maker.

How You Sell

Consultative and high volume. Uncover the operator's needs and the business impact of payroll and labor challenges, deliver tailored demos, use standard ROI tools, and close on standard terms.

How You Work

Partner with Sales Engineering, Marketing, Implementation, Customer Success, and Revenue Operations, and ask your manager for guidance on complex pricing, contracting, or deal situations.