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OpenTable
Marketing & Sales 6d ago

Sr. Director, Restaurant Sales & Service (US Growth)

OpenTable
United StatesUnited States
Full-time
$190,000 - $210,000 plus quarterly sales bonus
Senior-Level

Job Description

Key Skills Required

Master these to land this role

Sales RepresentativePricing StrategiesCross-Functional LeadershipLead GenerationData-Driven Decision Making

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OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with 25+ years of experience, empowering 70,000+ restaurant partners and millions of diners through world-class technology. This role focuses on driving the expansion and health of the restaurant network in growth markets across the US.

As the Sr. Director, Restaurant Sales & Service for the US Growth business unit, you will:

Responsibilities:

  • Drive revenue growth, customer acquisition, and account retention across the US Growth business with full P&L responsibility.
  • Develop, mentor, and nurture a high-performing, dispersed team of Directors and District Managers in a hybrid sales model.
  • Source and implement technology-driven innovations to improve the sales process and customer experience from pre-sale to post-sale.
  • Provide strategic cross-departmental leadership by partnering with Product, Marketing, Finance, and Operations to influence corporate initiatives and pricing strategies.
  • Utilize deep data analysis and sales modeling to optimize resource allocation and adapt tactical plans for scalable growth.
  • Represent the organization as an industry leader and primary point of escalation for high-value accounts.

Minimum Qualifications:

  • 10+ years of sales leadership experience as a Sr. Director or Director.
  • Proven track record of managing complex, high-value sales cycles in a fast-paced technology, SaaS, or startup environment.
  • Deep understanding of the restaurant industry and customer trends.
  • Advanced analytical and strategic skills with experience in data-driven decision modeling, financial forecasting, and P&L management.
  • Excellent written and verbal communication skills, with the ability to travel 30-50% across US markets.

Preferred Qualifications:

  • Master of Business Administration (MBA) or equivalent practical experience.
  • Proven ability to lead with an entrepreneurial spirit.
  • Experience navigating unstructured environments while maintaining a focus on continuous improvement.
  • High degree of emotional intelligence and adaptability.

Benefits include work-from-home flexibility, mental health support (therapy sessions, Headspace subscription), paid parental leave, career growth opportunities, travel discounts, and competitive retirement and health plans.

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OpenTable (operating at opentable.com) is a global restaurant reservation platform engineered for seamless dining experiences. Founded in 1998 by Sid Gorham, Eric Moe, and Chuck Templeton and headquartered in San Francisco, OpenTable revolutionizes how diners and restaurants interact by eliminating traditional phone-based reservations. Under the hood, the platform combines real-time booking technology with a vast network of over 70,000 restaurants worldwide, enabling diners to explore, discover, and reserve tables effortlessly through its website and mobile app. This allows food enthusiasts to access exclusive dining options, including happy hours, tasting menus, and special experiences, while restaurants benefit from increased seat turnover and streamlined guest management. By connecting millions of diners annually to their preferred establishments, OpenTable has become an indispensable tool in the hospitality industry.

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Sr. Director, Restaurant Sales & Service (US Growth) at OpenTable | HireSkys