Solutions Engineer

About NetBox Labs: NetBox Labs helps global companies build, structure, and manage highly complex network infrastructures with total confidence. As the proud commercial steward of open-source NetBox—the world’s most popular network source of truth—and Orb, the next-generation open-source network observability platform, we accelerate network automation by delivering open, composable enterprise products. Backed by top-tier investments from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital, our secure, scalable NetBox Cloud and NetBox Enterprise editions power thousands of global networks, keeping the international automation community moving fast and unified.

Position Overview

We are seeking a highly technical, results-oriented, and client-facing Solutions Engineer to join our centralized Engineering sales group under a permanent, full-time remote layout open to qualified candidates based anywhere within the United States, with a strategic operational focus on Central Standard Time (CST). Acting as a vital technical force multiplier for our enterprise revenue channels, you will step up to claim direct prospect qualification, proof-of-concept (POC) design, and multi-channel pipeline acceleration accountability. Shifting completely away from back-end software script drafting, low-stakes customer helpdesk ticketing, or manual inventory asset tracking, you will run an active infrastructure diagnosis, technical product positioning, and executive presentation laboratory—partnering face-to-face with Account Executives, Sales Directors, Marketing Heads, and the VP of Sales. This position requires an engineering sales authority with 3+ years of direct enterprise SE experience who handles network automation scenarios fluidly natively using Sales Representative methods, evaluates prospect architecture pain points cleanly, and coordinates technical demonstrations confidently to secure the technical win.

Key Responsibilities

• Technical Deal Positioning: Champion the core value proposition and technical architecture of NetBox Labs products during deep buyer engagements, running rigorous proofs of concept and technical demonstrations natively utilizing Sales Representative parameters.
• Pipeline and Meeting Acceleration: Pre-qualify enterprise prospects and unlock new conversion opportunities via inbound responses and strategic outbound campaigns across email, phone, and professional social networks.
• Value Statement Engineering: Deeply research prospect environments, use cases, and technical targets, converting network attributes into high-impact "big picture" business value frameworks in tandem with Account Executives.
• CRM Data and Dashboard Hygiene: Maintain detailed, real-time documentation updates regarding prospect data, pipeline stages, and active validation POC statuses within our HubSpot architecture.
• Cross-Functional Commercial Alignment: Collaborate directly with the Solutions Engineering Leader, the Head of Marketing, and internal sales directors to iterate and refine pipeline campaigns based on real-time market feedback.
• Community-Centric Customer Growth: Cultivate strong technical relationships with incoming open-source users, seamlessly guiding scaling organizations toward our fully managed enterprise and cloud modules.

Required Skills & Qualifications

• A minimum of 3+ years of direct, hands-on enterprise Solutions Engineering (SE) experience, or 5+ years of total progressive technical sales history within a software product environment.
• Mandatory Domain Background: Proven history selling enterprise B2B SaaS or commercial open-source SaaS components directly to Network Engineering, Network Management, or highly technical DevOps infrastructure buyers.
• Applied, operational familiarity with NetBox, network architecture frameworks, and modern network automation use cases (encompassing basic knowledge of Python and Ansible frameworks).
• Demonstrated experience leveraging advanced CRM and sales acceleration platforms, including HubSpot, Salesloft, LinkedIn Sales Navigator, or Seamless.ai.
• High proficiency utilizing state-of-the-art generative artificial intelligence models (such as Claude and ChatGPT) to streamline research and maximize daily communication efficiency.
• Outstanding verbal, written, and technical presentation strengths, with a natural capability to disassemble highly complex network subjects for executive decision-makers.
• Location Context: Position operates under remote geographic guidelines open to qualified pre-sales professionals residing permanently within the USA (with preference for CST coverage).

Preferred Strategic Indicators (Nice to Have)

• Prior experience operating within a fast-paced, high-execution venture-backed startup environment.
• Familiarity with network monitoring infrastructure, data modeling primitives, or core IP Address Management (IPAM) and Data Center Infrastructure Management (DCIM) tools.

What We Offer

• Lucrative Technical Pre-Sales Compensation Blueprint: An attractive annual base salary range of $130,000 – $150,000 USD, supplemented by direct corporate equity options and a high-yield sales commission structure.
• Full remote workspace flexibility within the US, allowing you to scale next-generation network automation platforms from your optimized home office.
• Comprehensive health care coverage plans encompassing rich Medical, Dental, and Vision insurance structures.
• A flat, highly collaborative team landscape where simplicity is prioritized, communication is clear, and when the open-source community wins, everyone wins.