Solution Engineer (Enterprise & Strategic Accounts) - UAE

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

About the Role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.

• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/requirement gathering, to product reviews/demos, and into production.

• Support Proof-of-Concepts (PoCs) throughout the entire evaluation process.

• Onboard and train new customers and establish revenue potential with existing customers.

• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned accounts.

• Create technical documentation for DevOps, implementations, and services engagements.

• Participate in creative lead-generating activities such as creating blog posts, leading webinars, and working at industry events.

• And any additional tasks required by your manager.

What You'll Bring:

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.

• Experience working with Open-source technology.

• Foundational knowledge/understanding of API Management & Integration, Cloud computing trends, Open-source business models.

• Confident ability to present and lead discussions with C-level or Director-level executives, as well as Product Managers and Engineers.

• Enthusiasm for working in a high-profile, fast-paced startup culture.

Bonus Points:

• Previous experience with API Gateway or Service Mesh is preferred.

• Experience with Docker or Kubernetes.

• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/or Cassandra.

• Fluency working on Linux OSes.

• Familiarity with DevOps and CI/CD pipelines.

• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.