Senior Sales Manager

We are looking for a strategic, relationship-driven Senior Sales Manager to lead and grow our presence across mid-tier retailers and distribution channels in North America. This role focuses on expanding partnerships in specialty retail, department stores, off-price and closeout, farm and fleet, convenience, lifestyle, gift, and hobby markets. You will play a critical role in driving revenue, leading sales planning, supporting product development, and ensuring brand consistency across channels.

HOW YOU’LL CONTRIBUTE

Lead Account Management: Own engagement with current and new retailers in Mid-Tier/Grocery/Arts & Craft/ Value/Club channels, Specialty & Hobby distributors, and external sales reps, maintaining strong partnerships and identifying new opportunities for growth.

Sales Planning & Forecasting: Manage budgeting and forecasting for assigned accounts, track performance against annual sales goals, and develop strategies to meet or exceed targets.

Inventory & Operations Oversight:

• Drive excess inventory reduction initiatives
• Coordinate with Sales Coordinators, Sales Ops, and Logistics to ensure timely order fulfillment
• Partner with Demand Planning to maintain appropriate inventory levels and align on production needs

Retail-Ready Product Strategy: Collaborate with Game Development and Product teams to advise on product-market fit, ensuring new games align with retailer needs and have strong sell-in potential.

Marketing Collaboration: Partner with the Marketing team to develop channel-specific programs and support broader market campaigns to drive sell-through.

Cross-Functional Leadership: Lead and contribute to cross-functional initiatives that drive account performance, retail presence, and customer satisfaction.

Trade Show Management: Oversee the trade show calendar, manage logistics, and represent Exploding Kittens at events and conferences as needed.

Other Duties as assigned by Manager

Amazon Responsibilities

• Vendor & Partnership Management: Cultivate and negotiate relationships with Amazon Global (US, CA and International), ensuring contract compliance, favorable terms, and exclusive-product agreements.
• Pricing & Promotions Strategy: Develop and execute base-line and event-driven pricing strategies (coordinating with finance and marketing) to boost visibility, drive sales, and protect pricing integrity across all Amazon channels.
• Market Intelligence & Collaboration: Monitor market trends, competitive activity, and channel updates; serve as a strategic liaison by sharing insights and collaborating with Game Development, Marketing, and UK/EU Amazon teams on product launches and campaign alignment.
• Stakeholder Communication: Monitor e-commerce news and platform changes, elevate critical updates, and present actionable recommendations to senior leadership and cross-functional partners.
• Product Launch Management: Lead Amazon US & Canada product launches: coordinating cross-functional teams, vendor readiness, timeline execution, and promotional activities to ensure seamless rollouts and maximum market impact.
• Team Management: Collaborate and manage the appropriate internal and external teams to execute all plans on the account.

WHAT WE'RE LOOKING FOR

• 5–7 years in a sales/account management role, preferably in consumer goods, toys, or retail
• Ability to do multiple levels of market research
• Product development
• Sales analysis and reporting
• Communication skills
• Experience working with external sales reps and distributors
• Familiarity with trade show planning and execution
• Proficiency with forecasting tools, sales dashboards, and retail analytics
• Strong Presentation skills
• Ability to Travel