Senior Revenue Operations Manager

About Optro: Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. At Optro, we inspire each other to innovate, assisting each other and breaking through barriers to create the most loved platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

Position Overview

We are seeking a Senior Revenue Operations Manager. As part of Revenue and Sales Operations, this position will be a core member of the GTM team, effectively functioning as a chief of staff to senior sales leadership. The key roles and responsibilities will encompass establishing, developing, and monitoring the heartbeat and cadence of the GTM business. This provides opportunities such as exposure and face time with executives and other teams within the company, informing GTM decision-making, and feeling the energy and excitement tied to the Sales and GTM team at one of the fastest-growing technology companies.

Key Responsibilities

• Sales Process Optimization: Develop, implement, and oversee sales processes, policies, and procedures to increase the efficiency and effectiveness of the sales organization, ensuring the team follows best practices.
• Data Analytics & Reporting: Monitor and analyze sales metrics and data to identify areas for improvement and actionable opportunities for growth.
• Financial Collaboration: Collaborate closely with the finance and commissions team to ensure accurate forecasting, budgeting, and reporting of sales performance.
• GTM Leadership: Lead core functions within the GTM teams, such as modeling and maintaining sales territories, directing forecast cadence, and enriching CRM data.
• Systems Alignment: Collaborate with the revenue systems team to ensure tools and systems are properly in place to support the overarching GTM strategy.
• Stakeholder Management: Develop and maintain relationships with key stakeholders across the organization to ensure alignment and buy-in for GTM initiatives.

Attributes for a Successful Candidate

• A formal Bachelor's degree in business, finance, or a related field.
• 5+ years of proven experience in revenue or sales operations, preferably within a SaaS or high-growth technology company.
• Consistent commitment to ruthless prioritization on behalf of stakeholders, with a track record of developing and executing project plans cross-functionally.
• Exceptional analytical skills paired with hands-on experience in data-driven decision-making.
• Strong technical fluency with sales technology platforms (SFDC, Claude, and GONG are all considered a strong plus).
• Strong communication and interpersonal skills, combined with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.

Our Company Values

• Customer Obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.
• Gritty Resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.
• Drive Innovation: Create the future. Continuously improve what exists and invent what’s next.
• Win, Together: One team. No silos, no egos. Drive to be the best and support each other’s success.
• Growth Mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.