Senior Project Manager

The Senior Project Manager is responsible for the management of assigned technical projects. The duties include facilitating coaching and mentoring the junior project management staff. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.

Key Responsibilities

• Plan and coordinate all aspects of technical projects from initiation through delivery.
• Ensure service delivery success and customer satisfaction through effective project management.
• Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed.
• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables.
• Identify needed resources for projects while defining and assigning major project roles.
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assign and monitor the work of the project team, providing technical and analytical support and direction.
• Interface with clients on technical matters as needed.
• Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved.
• Assist with problem resolution or risk mitigation as needed.
• Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement.
• Directly oversee employees assigned to the project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions.
• Utilize AHEAD systems (PSA, etc.) to maintain updated project information.
• Assist in presales efforts including OA, SOWs, and customer presentations.
• Develop customer relationships and aid in identifying additional sales opportunities.