Senior Product Manager - Logistics & Delivery

Responsibilities:

• Provide strategic vision and leadership to our largest and most complex initiatives, resolving ambiguous, escalated, and cross-functional challenges with sound, independent judgment
• Collaborate effectively with Product Managers, Project Managers, developers, stakeholders, and leaders across all levels of the organization
• Partner with Fulfillment Center and Operations teams to translate warehouse/logistics workflows into product requirements, ensuring technology solutions support real-world FC operations
• Set vision and strategic goals for complex projects, define the experience architecture and desired outcomes across multiple user journeys, and adapt plans and documentation as business needs change
• Identify and prioritize opportunities to apply AI and machine learning
• Own and oversee the product backlog, requirements, and user stories across multiple projects, and improve the team’s documentation and delivery practices
• Build product documentation within JIRA and run scrum ceremonies including sprint planning and sprint review
• Lead UAT planning and execution, ultimately owning testing and implementation approval to ensure stable, scalable delivery ahead of high-traffic peak seasons
• Establish project KPIs, develop A/B test and staged rollout plans, build performance monitoring plans, and perform post-launch analysis to determine success and surface new opportunities
• Communicate complex insights and outcomes to senior stakeholders, mentor and train junior product managers, and influence and improve work across departments

Requirements:

• Bachelor's degree in Business or a related field
• 7+ years of product experience
• A track record of independently leading large, complex, cross-functional initiatives end to end
• Experience defining and running A/B tests and experimentation (e.g., Amplitude) and establishing project KPIs and performance monitoring plans
• Experience with JIRA and Confluence, or equivalent tools, for documentation and scrum ceremonies
• Exceptional problem-solving skills and sound judgment on complex, ambiguous, and escalated decisions
• Excellent written and verbal communication skills, including the ability to communicate complex insights to and influence senior stakeholders across departments
• Ability to multi-task, reprioritize, and actively manage project timelines and deliverables
• Exposure to applying AI/machine learning to commerce use cases

Preferred Qualifications:

• Experience building or supporting products for fulfillment center, warehouse, or logistics operations
• Demonstrated ownership of commercial outcomes such as conversion, revenue, or P&L
• Familiarity with modern e-commerce platform architecture, including headless architecture, APIs, and enterprise commerce engines
• Hands-on data querying with BigQuery or SQL
• E-commerce industry experience
• Experience with design and prototyping tools

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities.