Sales Engineer (UK & Ireland)

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

The Opportunity

We are looking for a Sales Engineer to support M-Files sales teams and customers in the UK & Ireland by combining strong technical expertise with clear business value communication.

In this role, you will act as a key technical and commercial partner throughout the sales process—helping customers understand how M-Files can solve their information management challenges, supporting solution design, delivering compelling demonstrations, and contributing to successful deal execution. You will be part of the M-Files Sales Engineering EMEA team and report to Jussi Sinkkonen (Sr. Director of Sales Engineering EMEA).

This is a high-impact customer-facing role with strong visibility across sales, product, and customer success teams. The role requires the ability to engage confidently with both technical and business stakeholders.

What you will be doing/Responsibilities and Duties:

Pre-Sales Support:

• Collaborate with sales representatives to provide solution consulting and technical expertise during the sales process.
• Assist in qualifying opportunities and managing proof-of-concept (POC) processes.
• Script, configure, and deliver value-driven product demos to prospects.

Technical Consultation:

• Understand the product thoroughly and explain its value, benefits, features, and technical details to potential clients.
• Address technical objections or questions raised by prospects.
• Identify and recommend solution approaches based on detailed customer discovery.
• Document technical requirements, integration needs, and overall solutions in collaboration with the M-Files implementation teams.

Relationship Building:

• Build strong relationships with customers by understanding their needs and tailoring technical solutions.
• Work closely with M-Files internal teams (Services, Product, Engineering) to ensure customer success.

Sales Support:

• Collaborate with sales teams to advance leads, convert customers, and upsell to existing clients.
• Provide technical thought leadership to maximize business value for customers.

Requirements

Core Skills & Experience:

• Understanding of technical presales, software solutions, enterprise architecture, integrations, security, and cloud technologies.
• Excellent customer communication skills and ability to translate technical capabilities into clear business value.
• Native-level English communication skills are required.

Benefits

Why Join M-Files?

At M-Files, our Guiding Principles unite us across cultures, backgrounds, and geographies:

Make It Happen
We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.

Help Others
We lead with kindness, assume positive intent, hold one another accountable, and celebrate success together.

Love Customers
We put customers and partners at the heart of everything we do, delivering value with respect, fairness, and speed.

What We Offer

• A dynamic, supportive, and international team where your contributions make a difference.
• The opportunity to join a growing company at an exciting stage of its journey.
• Clear career progression and development opportunities.
• Access to world-class sales, enablement, and marketing technology.
• Competitive salary and bonus.
• Flexible remote work environment (applicants must already have residency and the legal right to work in the UK or Ireland. Relocation and visa sponsorship are not provided).
• Opportunities to collaborate with colleagues and customers across Europe and globally.
• The chance to help shape the future of knowledge work and AI-powered information management.