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Admin & Support 1h ago

Sales Assistant (Remote) – CRM, Scheduling & Sales Operations Support

South AfricaSouth Africa
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

Master these to land this role

CRMAdministrative SupportOperations CoordinationGoogle WorkspaceSales Support

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About the Role

At Pavago, one of our clients is hiring a Sales Assistant to support a fast-paced sales team by keeping operations organized, accurate, and moving forward.

This is an execution-focused role—not a sales position.

You’ll play a critical role in supporting the sales process through CRM management, scheduling, proposal preparation, reporting, and cross-functional coordination. Your work will help sales representatives stay focused on building relationships and closing deals while ensuring nothing falls through the cracks.

If you’re highly organized, detail-oriented, and enjoy supporting high-performing teams behind the scenes, this role is built for you.

What You’ll Own

CRM Management (Core Focus)

  • Maintain clean and accurate CRM data across platforms such as:
    • Salesforce
    • HubSpot
    • Zoho CRM
    • Pipedrive
  • Update leads, contacts, opportunities, and account records daily.
  • Remove duplicate records and correct incomplete or inaccurate information.
  • Ensure pipeline data remains current and reliable for reporting and forecasting.

Scheduling & Sales Coordination

  • Schedule discovery calls, demos, meetings, and follow-ups across multiple time zones.
  • Coordinate calendars using:
    • Google Calendar
    • Microsoft Outlook
    • Calendly
  • Ensure sales representatives are fully prepared before every meeting.
  • Coordinate internal meetings, reminders, and follow-up activities.

Proposal & Sales Documentation

  • Prepare, format, and proofread:
    • Sales proposals
    • Quotes
    • Presentations
  • Support RFP and RFI responses using existing templates.
  • Create polished client-facing materials using:
    • Google Slides
    • Microsoft PowerPoint
    • Canva

Reporting & Sales Operations

  • Generate weekly and monthly reports covering:
    • Pipeline activity
    • Sales performance
    • Conversion metrics
    • Key sales KPIs
  • Maintain dashboards that provide leadership with accurate sales visibility.
  • Ensure reporting is delivered accurately and on schedule.

Communication & Follow-Up

  • Draft professional follow-up emails after meetings.
  • Send reminders, thank-you emails, and next-step communications.
  • Assist with inbound lead routing and initial customer responses.
  • Help maintain timely communication throughout the sales process.

Cross-Functional Coordination

  • Collaborate with:
    • Marketing
    • Finance
    • Operations
  • Track internal handoffs to ensure deals continue moving forward.
  • Coordinate documentation, approvals, and operational requests across departments.

What Success Looks Like

  • CRM records remain clean, accurate, and organized.
  • Meetings are scheduled efficiently without conflicts.
  • Sales representatives are fully prepared for client conversations.
  • Reports are accurate and delivered on time.
  • Proposals, follow-ups, and internal coordination happen without delays.

What Makes You a Strong Fit

  • Highly organized with exceptional attention to detail.
  • Strong written communicator with professional email etiquette.
  • Proactive and solution-oriented.
  • Comfortable managing multiple priorities simultaneously.
  • Enjoy supporting teams and improving operational efficiency.

Required Experience & Skills

Experience

  • 1–2 years of experience in:
    • Sales Support
    • Administrative Support
    • Operations Coordination
    • Sales Administration

Core Skills

  • Hands-on experience with at least one CRM platform.
  • Strong scheduling and calendar management experience.
  • Proficiency with:
    • Google Workspace or Microsoft Office
  • Excellent written English communication skills.
  • Strong organizational and time management abilities.

Nice-to-Have

  • Experience preparing proposals or sales presentations.
  • Familiarity with SDR or BDR sales workflows.
  • Experience supporting:
    • B2B SaaS companies
    • Marketing agencies
    • Professional services firms
  • Basic reporting skills using Excel, dashboards, or pivot tables.

What a Typical Day Looks Like

  • Update CRM records and maintain pipeline accuracy.
  • Schedule meetings and coordinate executive calendars.
  • Prepare proposals, presentations, and sales documents.
  • Generate reports for sales leadership.
  • Send follow-up emails and manage communication workflows.
  • Coordinate with internal teams to keep opportunities progressing.

In short: You’ll keep the sales organization running efficiently by ensuring systems stay organized, communication remains timely, and sales teams have everything they need to succeed.

Key Metrics for Success (KPIs)

  • CRM accuracy and data hygiene.
  • On-time meeting scheduling and coordination.
  • Error-free proposals and sales documentation.
  • Reporting accuracy and timeliness.
  • Sales team satisfaction with operational support.

Why Join Us?

  • Play a critical role supporting revenue-generating teams.
  • High visibility with sales leadership and cross-functional teams.
  • Structured, fast-paced remote work environment.
  • Opportunity to strengthen sales operations and business processes.
  • Career growth opportunities into:
    • Sales Operations
    • Revenue Operations
    • Account Management
    • Sales Enablement

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