Bilingual Account Executive – Consultative Sales & Closing | English/Spanish | Remote

At Pavago, one of our clients is hiring an experienced Bilingual Account Executive to join a growing sales team and manage qualified opportunities from initial engagement through close.

This is a hands-on sales role for an experienced closer who understands how to manage a pipeline, conduct consultative discovery, handle objections, follow up consistently, negotiate, and convert opportunities into customers.

You’ll work with prospects planning relocations, understand their moving requirements, prepare and explain quotes, and guide them through the sales process until the move is booked.

Experience in international moving or relocation services is preferred but not required. The client will provide industry-specific training — what matters most is that you already understand the fundamentals of professional sales and know how to close.

Sales & Lead Management

• Respond to and engage leads through the company’s automated lead system
• Conduct discovery calls to understand:
• Relocation requirements
• Timelines
• Destinations
• Service needs
• Customer priorities
• Manage opportunities from initial contact through:
• Discovery
• Quoting
• Negotiation
• Follow-up
• Close
• Maintain consistent follow-up with prospects and open proposals
• Ensure qualified opportunities do not go cold due to missed follow-ups
• Prioritize opportunities based on customer needs and buying intent

Consultative Selling & Closing

• Conduct needs-based sales conversations with prospective customers
• Present moving solutions based on each customer’s specific requirements
• Prepare and explain competitive moving quotes in coordination with the internal team
• Clearly communicate service value, pricing, and expectations
• Identify customer concerns and buying signals
• Handle objections confidently and professionally
• Negotiate appropriately while protecting the value of the service
• Convert qualified opportunities into booked moves
• Maintain momentum through sales cycles that may require multiple conversations

Pipeline & CRM Management

• Take complete ownership of your sales pipeline
• Keep CRM records accurate and up to date
• Maintain detailed:
• Customer notes
• Follow-up dates
• Activities
• Opportunity stages
• Next steps
• Track customer interactions throughout the sales cycle
• Ensure opportunities consistently move forward
• Maintain strong pipeline visibility
• Ensure no qualified opportunity is left without appropriate follow-up

Client & Internal Coordination

• Build strong relationships with prospective customers throughout the sales process
• Set clear expectations regarding:
• Pricing
• Services
• Timelines
• Coordinate with pricing and operations teams to ensure proposed solutions align with service capabilities
• Communicate customer requirements accurately to internal teams
• Maintain proactive communication with customers throughout the sales process
• Support a smooth handoff once an opportunity is successfully closed

Requirements

• 5+ years of proven sales experience strongly preferred
• Proven experience managing a sales process from lead engagement through closing
• Outbound sales experience strongly preferred
• Strong consultative and needs-based selling skills
• Demonstrated experience:
• Conducting discovery calls
• Handling objections
• Negotiating
• Following up consistently
• Closing deals
• Experience working with CRM and sales pipeline tools
• Strong pipeline management and organizational skills
• Strong computer literacy and ability to work across multiple systems
• Excellent written and verbal English communication skills
• Fluent or professional Spanish
• Ability to work independently with minimal sales coaching
• Strong accountability for individual pipeline and results
• Availability during U.S. business hours

Nice to Have

• Experience in international moving or relocation services
• Experience selling consumer or service-based solutions
• Experience managing inbound and outbound opportunities
• Experience working in a performance-driven sales environment
• Experience coordinating with pricing and operations teams
• Familiarity with automated lead management systems
• Experience managing multiple active proposals and follow-up cycles

Tools & Technology

CRM Systems | Sales Pipeline Tools | Automated Lead Management Systems | Email | Phone/VOIP Systems | Digital Communication & Collaboration Tools

You’ll likely thrive in this role if you:

• Already know how to sell and don’t need to be taught the fundamentals
• Are confident speaking with prospects and leading discovery conversations
• Ask strong questions to understand what customers actually need
• Recognize buying signals and know when to move toward the close
• Handle objections without becoming defensive or overly aggressive
• Are persistent with follow-up and comfortable having multiple conversations before closing
• Take complete ownership of your pipeline and results
• Are motivated by performance and commission-based earning potential
• Can quickly learn a new industry and become knowledgeable about the service
• Stay organized across multiple active opportunities
• Work independently without requiring constant sales coaching

Your day may begin by reviewing new leads, open opportunities, scheduled follow-ups, and proposals that need attention.

Throughout the day, you’ll conduct discovery calls with prospective customers, understand their relocation requirements, coordinate quotes, explain service options, handle objections, and follow up with prospects who are still making decisions.

You’ll keep your CRM and pipeline current while coordinating with pricing and operations teams to ensure proposed solutions are realistic and accurate.

A significant part of your success will come from consistent follow-through — staying engaged with qualified prospects until they make a decision.

In short: you own the sales process from lead engagement through close, combining consultative selling, disciplined follow-up, and strong pipeline management to convert qualified opportunities into booked moves.

Key Metrics for Success

• Lead-to-customer conversion rate
• Number and value of booked moves
• Sales revenue generated
• Quote-to-close conversion rate
• Consistency and speed of lead follow-up
• Pipeline progression and accuracy
• CRM activity and documentation quality
• Successful objection handling and deal progression
• Follow-up completion across open proposals
• Overall sales performance against assigned targets

Why This Role Stands Out

• Full ownership of opportunities from lead engagement through close
• Opportunity to apply proven sales skills in the international moving and relocation industry
• Combination of inbound lead engagement and outbound sales activity
• Direct impact on revenue and business growth
• Performance-driven earning potential
• Collaboration with pricing and operations teams
• Fully remote working environment
• Career growth opportunities into:
• Senior Account Executive
• Sales Team Lead
• Sales Manager
• Business Development Leadership