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Diligent
Marketing & Sales 1h ago

Reseller Partnerships Manager (AMERS) - North America

Diligent
🌍U
Full-time
$100,000 - $110,000 USD
Senior-Level

Job Description

Key Skills Required

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Channel SalesReseller PartnershipsLead GenerationSales RepresentativeSaaS

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We are seeking a Reseller Partnerships Manager AMERS to scale our reseller partner ecosystem across North America. This role is responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers.

The ideal candidate brings 7-10+ years of experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue.

Position Overview:

As a Reseller Partnerships Manager, you will own the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial objectives, execution excellence, and scalable growth.

You will also lead a small team (4–5 people), providing direction, coaching, and operational rigor to maximize partner impact and revenue outcomes.

Key Responsibilities:

  • Channel Strategy & Growth
    • Define and execute the reseller strategy across North America.
    • Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market.
  • Partner Management & Performance
    • Build and maintain executive-level relationships with key reseller partners.
    • Understand partner business models and lifecycle ownership.
  • Revenue Ownership
    • Own regional reseller revenue targets.
    • Monitor partner performance metrics.
  • Cross-Functional Collaboration
    • Partner with Sales, Customer Success, Marketing, and Operations.
  • Market Expertise (AMERS)
    • Navigate regional differences across North America.

Qualifications and Requirements:

  • 7-10+ years of experience in channel sales or reseller partnerships.
  • Proven experience managing end-to-end reseller models.
  • Experience leading teams (4–5 reports).
  • Understanding of GRC (Governance, Risk, and Compliance).
  • Fluent in Spanish and English (preference).
  • Experience in SaaS environments.
  • Familiarity with Salesforce.
  • Experience in multi-country AMERS roles.

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Diligent (operating at diligent.com) is a governance, risk and compliance (GRC) SaaS solutions platform engineered for boards and leaders to clarify risk, elevate governance, and manage compliance. Founded in 1994 by Brian Henry and Kiri Borg, and headquartered in New York City, Diligent helps more than 1 million users and 700,000 board members to clarify risk. Under the hood, Diligent's trusted GRC software utilizes AI-powered technology to provide a secure platform for collaboration and information sharing. This allows boards and leaders to make informed decisions and stay compliant. Backed by $22M in funding across 1 round.

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