Renewals Specialist (Remote, UK-Based Employer)
Job Description
Key Skills Required
Master these to land this role
Want to know if you're a match for this job?
You will manage renewals from notice to close, keeping customers engaged and contracts on track.
Key Responsibilities:
- Manage a portfolio of customer renewals from notice to close
- Proactively contact customers ahead of renewal dates
- Identify at-risk accounts and coordinate retention efforts
- Process renewal contracts and update CRM records
- Report on renewal rates and forecasts
- Liaise with sales and customer success on upsell opportunities
What You Will Need:
- Experience managing renewals or subscription contracts
- Experience with CRM systems (HubSpot, Salesforce, or similar)
- Comfortable with outbound customer calls and emails
- Strong negotiation and follow-up skills
- Comfortable working UK business hours
Nice to Have:
- Experience in a SaaS or subscription business
- Familiarity with billing platforms
- Experience with retention or win-back campaigns
What Is On Offer:
- 100% remote – work from anywhere in South Africa
- UK business hours: 09:00–17:00 UK time (11:00–19:00 SAST)
- Full-time, stable role with a genuine UK employer
- Supportive onboarding and clear expectations from day one
How would you rate this job post?
See what other professionals think about this role.
Similar Opportunities
More Openings at RemoteRecruitment
Virtual Assistant (Remote) for UK-Based Clients
RemoteRecruitment
South AfricaTenancy Manager (Remote, South Africa)
RemoteRecruitment
South AfricaTelesales Representative (Remote, UK-Based Clients)
RemoteRecruitment
South AfricaSocial Media Assistant (Remote, UK-Based Clients)
RemoteRecruitment
South AfricaExplore Top Companies in this Space
Remotely
Human Resources / Recruitment / Remote Work / SaaS
ReversingLabs
Cybersecurity / Artificial Intelligence / Enterprise Software / Threat Intelligence
Pinewood
Technology / Artificial Intelligence / Media & Entertainment / Enterprise Software
you.co
Job Listings / Human Resources / SaaS / Recruitment Technology
RemoteRecruitment
View Company ProfileRemoteRecruitment (operating at remoterecruitment.co) is a recruitment platform engineered for modern hiring needs in remote and hybrid work environments. Founded in an era where traditional office-based recruitment models are evolving, the platform specializes in connecting job seekers with employers who prioritize location-independent talent. Under the hood, RemoteRecruitment leverages advanced search algorithms and AI-driven matching to streamline the hiring process, ensuring that candidates and employers find the best fit efficiently. This allows businesses to tap into a global talent pool while job seekers gain access to opportunities that align with their skills and preferences without geographical constraints. The platform emphasizes flexibility, transparency, and efficiency, catering to both small startups and large enterprises navigating the complexities of remote recruitment.
Safety First
- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.