Project Manager (Clinical Implementation)

Flagler Health is building the clinical operating system for modern musculoskeletal (MSK) care, partnering with MSK provider groups and specialty clinics to enhance growth, operational efficiency, and patient care across acquisition, workflows, and engagement. Their platform integrates care delivery and clinic operations, maximizing value across the patient lifecycle.

Flagler Health has recently raised a Series B funding of $50 million and is entering a new phase of growth.

In this role, you will manage the implementation queue for new clinics, prioritizing projects based on impact, dependencies, and launch timelines. You will oversee each clinic from the initial call to full deployment, ensuring seamless technical execution and alignment between engineering, product, and clinic teams.

Key Responsibilities:

• Rank incoming clinic requests by impact, dependencies, and launch dates, determining project priorities for the team.
• Guide each clinic from the first contact to full operational status, managing technical work and ensuring alignment.
• Break project scopes into detailed schedules with clear ownership and deadlines.
• Maintain alignment between engineering, product, and clinic teams, ensuring smooth handoffs.
• Identify and escalate risks before deadlines slip.
• Provide transparent updates to internal teams and clinics on project progress.
• Continuously refine processes and route recurring product gaps back to engineering.

Requirements:

• 3–6 years of experience running technical or implementation projects, with a track record of delivering complex projects on schedule.
• Familiarity with APIs, data models, and integrations to understand system connections (writing code is not required).
• Strong communication skills to collaborate effectively with both engineers and non-engineers.
• Sound judgment for triage, prioritization, and escalation of tasks.
• Ability to manage multiple simultaneous launches efficiently.

Bonus Qualifications:

• Background in healthcare data or health-tech.
• Hands-on experience with EHRs or other clinical systems.
• Experience building products at a startup or high-growth company.

Company Values:

Flagler Health values Owner, Builder, Fast, Transparent, and Curious team members who:

• Take initiative and solve problems proactively.
• Enjoy building from scratch and shipping early versions.
• Make quick, informed decisions while respecting processes.
• Communicate openly and challenge assumptions.
• Stay curious and explore innovative approaches.