Business Development Representative

What You'll Do

Run outbound prospecting into MSK practices — orthopedics, spine, pain management, physiatry, and physical therapy — across email, phone, and LinkedIn.

• Research target accounts to understand practice size, specialty mix, EMR, provider count, and likely pain points before you ever reach out.
• Write and personalize outbound sequences that speak to a practice administrator's actual problems, not a generic value prop.
• Make a high volume of outbound calls and hold real conversations with gatekeepers, office managers, practice administrators, and physician-owners.
• Qualify inbound leads from marketing, events, and referrals against our ICP criteria.
• Book qualified meetings for Account Executives and brief them thoroughly enough that they walk in prepared.
• Keep CRM data clean and current — activity, notes, next steps, disposition. Pipeline hygiene is part of the job, not an afterthought.
• Feed what you're hearing in the market back to sales, marketing, and product: objections, competitive mentions, messaging that lands and messaging that doesn't.
• Hit and exceed monthly targets for qualified meetings booked and opportunities created.

What We're Looking For

Required

• 1+ year of professional experience. This can be your first sales role — we care more about drive and coachability than a resume line.
• Comfort with the phone. A meaningful share of this job is picking it up and calling someone who wasn't expecting you.
• Clear, concise written communication. You can write an email that a busy practice administrator will actually read.
• Genuine curiosity about how businesses work — you want to understand a practice's economics, not just recite features.
• Resilience and a short memory for rejection. Most outreach doesn't convert; the best BDRs don't slow down.
• Organization and self-direction. This role is remote, and nobody will be watching your calendar for you.
• Willingness to be coached in public — on call reviews, in pipeline reviews, in real time.

Nice to have

• Exposure to healthcare, medical practices, revenue cycle management, or health tech.
• Experience with a CRM and sales engagement tooling (Salesforce, HubSpot, Outreach, Salesloft, Apollo, ZoomInfo, or similar).
• Prior SDR/BDR internship, campus sales program, or commission-based work of any kind.
• Comfort with AI tools as part of a daily workflow.

Our values

This is what you can expect of your teammates at Flagler:

• Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems.
• Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.
• Don’t take things personally: We value and react quickly to constructive feedback.
• Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.
• Be Right: We are highly detailed oriented and try to be right, a lot.