Project Manager at Digital Media Management (DMM) - Keywords Studios

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.

Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

Role overview

Digital Media Management (DMM), a Keywords Studios company, is a leading full-service digital agency, content studio, and incubator specializing in social-first, “always-entertaining” marketing. DMM works with movie studios, television networks, game developers & publishers, streaming services, and consumer brands to create groundbreaking social media campaigns via fan activations, innovative content creation, results-driven paid media planning, and strategic influencer-brand partnerships.

A Project Manager at DMM is responsible for project managing and producing a wide range of projects across multiple disciplines and platforms. They work with various teams, from Strategy & Creative, to Design & Motion, across different types of social content, such as performance marketing videos & statics, live-action activations & productions, always-on social content, and longer-form content.

They should have a strong understanding of roles and capabilities across all departments and be able to identify specific skill sets required for each account and project. The role requires strong communication and organizational skills. They need to have a keen eye for detail and the flexibility to pivot depending on the changing nature of the business, accounts, or projects. They are expected to have experience working with large teams on integrated campaigns and experience working with smaller, agile teams on fast turnaround projects.

Key responsibilities:

• Own end-to-end producing and project management on assigned accounts, including budget creation and management, schedule creation and management, execution, and delivery
• Lead and work alongside Creative and Production teams to ensure projects are produced to a high standard, delivered on time, and within agreed budget
• Coordinate communication, requests, and project requirements with clients, either direct or via client servicing team
• Proactively troubleshoot to prevent roadblocks for creative and production teams at every stage of the project lifecycle
• Arrange briefings, plan, scope, and quote projects, assign operators, lead reviews, track costs, and manage project progress
• Monitor burn rate, report, and track projects in Airtable
• Manage quality control process on assigned accounts and projects and proactively troubleshoot to prevent roadblocks for creative and production teams at every stage of the project lifecycle
• Organize and book resources on own projects in collaboration with the wider PM team
• Develop a comprehensive understanding of internal and external talents and their abilities, identify resource gaps, and liaise and lead third-party vendors/freelancers where relevant

Requirements

• Experience in post-production or project management for 4+ years, either at a production house or in-house at an agency
• Experience managing full project lifecycle across multi-functional campaigns and projects
• Strong understanding of Design & Motion Graphics, as well as the Post-Production process across Editing, VFX, and Sound
• Strong attention to detail and ability to problem-solve, pivot, and implement solutions
• Experience managing a team and resource planning
• Experience in an agency or production house. Social Media experience is a bonus
• Strong communicator and collaborator
• Experience with project and resource management tools, such as Airtable
• Technical understanding of various production software (e.g., Photoshop, Illustrator, Premiere Pro, After Effects, etc.)
• Experience with shoot production or 3D production is a bonus
• Understanding of encoding/transcoding, codecs, video formats, file types, frame rates, resolutions
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Ability to interact with co-workers effectively and appropriately at various levels across many disciplines
• Meticulous attention to detail and ability to pick up challenging projects at any phase, at lightning speed, and with enthusiasm