Project Manager (AI & Automation Focus) - Remote

What You’ll Be Doing:

• Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation

• Managing project scope, milestones, deliverables, dependencies, and timelines

• Leading project governance routines, including weekly reviews, status meetings, and steering committees

• Monitoring project health and proactively identifying risks, issues, and blockers

• Keeping projects on track for scope, timeline, budget, and customer expectations

• Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle

• Acting as the primary coordination point between customers and ScienceLogic delivery teams

• Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences

• Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes

• Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope

• Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture

• Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications

• Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines

• Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales

• Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements

Qualities You Possess:

• Think commercially and strategically, not just operationally

• Understand customer value and business outcomes, not just project milestones

• Move comfortably between technical teams and executive stakeholders

• Technically curious, with an appetite for AI and automation

• Challenge conventional approaches and think creatively

• Spot opportunities where others see tasks

• Strong business acumen and customer awareness

• Comfortable holding stakeholders accountable

• Persistent, resilient, with strong follow-through

• Confident enough to challenge customers when required

• Take ownership of problems and drive them to resolution

• Operate with urgency and personal accountability

Nice to Have:

• Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps

• Experience building workflow automations and productivity improvements