Program Manager (AI in Healthcare) at Qualified Health
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Job Description
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Transform healthcare with us.
At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring, working alongside leading health systems to drive real change.
This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.
Job Summary
Qualified Health is hiring a Program Manager to help scale our Program Management Office (PMO) across health system customers. You will turn a strong foundation into a repeatable, transparent operating model, with real-time visibility into every program and clear audits of artifacts, compliance, governance, and information security.
You will partner closely with the existing PM, customer-facing teams, and internal leaders. You may spend more time with one customer at first, but the role is customer-agnostic and customer-facing, so you will represent the PMO with confidence and clarity across accounts.
Key Responsibilities
Run day-to-day PMO operations across multiple customer programs, including weekly reporting, standing customer meetings, and follow-through on actions
Lead program audits across artifacts, compliance, governance, and information security, and identify gaps, access and data blockers, and anything that limits acceleration
Keep the PMO's source of truth current in Zoho and aligned with Notion, Slack, Jira, and Google Drive so program status is visible in real time
Build and refine a daily digest and reporting views that surface what matters across tools
Facilitate cross-customer working sessions where teams share what is working and exchange pilot and use-case learnings
Represent the PMO with customers and align stakeholders across customer, technical, and internal teams, including delivering difficult messages clearly
Trace recurring program issues to their root causes and turn the fixes into repeatable process improvements
Help lay the groundwork for workforce and resource tracking and for organizational effectiveness and readiness across internal and external teams
Required Qualifications
Demonstrated ability to manage multiple complex programs and stakeholders at once
Confident, clear customer-facing communication, including delivering difficult messages
Experience aligning stakeholders and working effectively across functions
Strong analytic thinking and root cause analysis
Experience with strategy and road-mapping, and with workforce or resource management
Hands-on fluency with AI tools such as ChatGPT or Claude, and with program and reporting tools such as Zoho, Jira, Notion, Slack, or Power BI
A builder mindset: you know when to run with something and when to ask for help
Active listening, emotional intelligence, executive presence, and humility, with comfort in ambiguity and a drive to create structure
Desirable Qualifications
Background in health AI, healthcare technology, or life sciences programs
Experience building real-time visibility or analytics for program health
Experience with compliance, governance, or information security audit processes
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Qualified Health
View Company ProfileQualified Health AI (operating under qualifiedhealthai.com, legally Qualified Health PBC) is the premier, enterprise-grade healthcare-native AI infrastructure platform, conversational compliance pioneer, and clinical workflow orchestration powerhouse engineered to act as the definitive, high-velocity generative AI, unified governance, and data integration layer for large-scale hospital networks and health systems. Co-founded by digital health innovators Dr. Justin Norden (former CEO of Trustworthy AI, acquired by Waymo), Shantanu Phatakwala, and Dr. Kedar Mate, the platform completely eliminates the severe systemic friction of modern clinical operations—where healthcare providers face intense margin compression due to labor shortages and administrative overloads, while battling the critical security risks of shadow AI tool usage and fragmented vendor silos—by deploying a sophisticated, HIPAA-compliant intelligence operating matrix. Moving far beyond traditional, passive electronic health record (EHR) databases or generic, ungoverned AI point solutions, Qualified Health natively unifies multi-tenant data integration adapters, pre-validated automated workflow modules, an advanced agent builder studio, and a comprehensive real-time oversight compliance log into a single high-availability health system environment. Serving major regional medical centers and academic institutions (including the University of Texas Medical Branch), the system securely bridges core clinical, operational, and financial databases to drive rapid adoption and measurable return on investment without increasing IT debt. Backed by $155 million in elite institutional venture capital—culminating in a monumental March 2026 Series B financing round featuring heavy participation from premier investment groups such as New Enterprise Associates (NEA), SignalFire, Town Hall Ventures, and Healthier Capital—the public benefit corporation scales its operations across North America. Under the hood, its technology core utilizes deep role-based access controls, automated risk-alert telemetry, human-in-the-loop evaluations, and complete audit trail record logs built to eliminate data leakage and model hallucinations while accelerating workforce enablement. What sets Qualified Health AI apart is its uncompromising dedication to replacing disjointed, risky AI pilots with absolute structural platform centralization, enforceable regulatory safety guardrails, and rapid frontline execution velocity; by bridging the gap between performance-intensive machine learning capabilities and the daily realities of patient-centered care, the enterprise remains the definitive, category-defining cornerstone of modern algorithmic health tech infrastructure and global medical system transformation.
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