Procurement & Sales Coordinator

Overall purpose and responsibilities of the role:

As a Procurement & Sales Coordinator, you will primarily support existing customers by coordinating technology-related requirements, obtaining supplier quotations, sourcing products, and assisting in the delivery of solutions. The successful candidate will work closely with both technical and commercial teams to ensure a seamless, professional, and customer-focused experience while maintaining strong relationships with customers, suppliers, and internal stakeholders.

Duties and Responsibilities:

• Manage and respond to inbound enquiries and requests from existing customers
• Prepare accurate quotations for technology products, software, licensing, and related solutions
• Source products and coordinate with suppliers, distributors, and vendors to obtain pricing, availability, and lead-time information
• Liaise with engineers and technical teams to ensure customer requirements are clearly understood and accurately documented
• Assist in the preparation of proposals, solution recommendations, and supporting documentation
• Follow up on customer enquiries, quotations, and orders, providing timely updates throughout the process
• Maintain accurate records of quotations, orders, supplier communications, and customer interactions within company systems
• Coordinate the flow of information between customers, suppliers, engineers, and internal stakeholders to ensure efficient service delivery
• Provide administrative and operational support to the sales and technical teams
• Help ensure a seamless and professional customer experience throughout the quotation, procurement, order fulfilment, and post-sales support process