Payment Posting Specialist

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Payment Posting Specialist, you will process and reconcile insurance and patient payments for provider clients, ensuring payments, adjustments, and remittance information are accurately recorded. Your work will help maintain accurate account balances and support timely and effective accounts receivable follow-up.

WHAT YOU WILL DO

• Post insurance payments, patient payments, adjustments, and contractual write-offs accurately

• Review electronic and paper remittance information to ensure payments are applied to the correct accounts

• Reconcile posted payments against remittance advice and identify discrepancies

• Research unidentified, misapplied, or incomplete payments and take appropriate corrective action

• Review explanation of benefits and electronic remittance advice for payment and adjustment details

• Identify underpayments, overpayments, and other discrepancies and route them for appropriate follow-up

• Maintain accurate payment posting records and documentation

• Communicate payment-related issues to billing, AR, and other internal teams as needed

• Meet productivity and quality expectations while maintaining a high level of accuracy

WHAT WE ARE LOOKING FOR

• 1+ year of experience in healthcare payment posting, medical billing, or a related revenue cycle role

• Working knowledge of insurance payments, remittance advice, adjustments, and contractual write-offs

• Experience reviewing EOBs and ERAs and applying payments to patient accounts

• Experience with a billing, practice management, or electronic health record system

• Strong attention to detail and ability to identify payment discrepancies

• Good understanding of basic medical billing and accounts receivable processes

• Strong organizational skills and ability to manage payment posting volume and deadlines

• Ability to work independently and effectively in a fully remote environment

• HIPAA-compliant private workspace

NICE TO HAVE

• Experience with Epic, Athena, eClinicalWorks, or another major billing or practice management system

• Experience with electronic remittance advice (ERA) and electronic funds transfer (EFT)

• Experience identifying insurance underpayments and overpayments

• Knowledge of medical billing codes and payer requirements

• Experience working with provider groups or hospitals