Order Processing Administrator (Remote)

You will take orders from arrival to despatch: entering them accurately, allocating stock, confirming dates, and telling customers early when something will be late. This role suits someone quick, accurate, and comfortable with volume.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with provided equipment guidance, a proper induction, and a manager available throughout the day. This is a permanent role.

Key Responsibilities

• Enter customer orders accurately into the ERP or order system
• Allocate stock and confirm delivery dates
• Resolve pricing, quantity, and address discrepancies before despatch
• Coordinate with warehouse and courier teams on despatch
• Proactively update customers on delays or part shipments
• Maintain clean order records and process returns

What You'll Need

• Experience in order processing, sales administration, or data entry
• Familiarity with an ERP or order system such as SAP, NetSuite, Sage, or Unleashed
• Fast, accurate keyboard work with a low error rate
• Clear written English for customer confirmations
• Reliable home internet and a quiet space for UK-hours work

Nice to Have

• Exposure to e-commerce or wholesale order flows
• Experience with courier booking portals
• Familiarity with stock and inventory basics

What's on Offer

A permanent, fully remote role with clear daily targets, a supportive supervisor, and steady, predictable work. Strong administrators may progress into sales support or inventory roles.